I had to stay at the Holiday Inn for a week for business purposes. The hotel exterior and lobby got a much needed uplift. However, i felt as though the La Quinta did a better job of updating the hallways and interiors than this HI. I know that HI is working on improving its brand but I just felt like i should have stayed at the Hampton Inn or la Quinta for the $ i spent at the HI. The carpets were very old. I had to switch rooms twice because the rooms had a very dingy and pungent smell. I had a non-smoking room but the smoke came into my room just the same.
The free breakfast was a plus. The weight room left much to be desired. If you just need somewhere for the night, i am sure you would not have minded staying there.
The customer service and front desk team were very friendly. They attended to all of my requests in an efficient manner. Perhaps HI can invest some $ into this hotel location to improve its image. I will probably stay elsewhere next trip.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Chambersburg, PA. This IHG award winner hotel is nestled in the beautiful Cumberland Valley in Southern Pennsylvania. This Chambersburg hotel is conveniently located off of I-81 at exit #14 in Franklin County. Ideal location for travelers coming to visit such companies as LetterKenny Army Depot, Target Distribution Center, Summit Health or Sears/Kmart Distribution Center and just minutes away from a day of rest and relaxation to Gettysburg National Battlefield, or a sweet time at Hershey Park. Be sure not to miss the annual summertime event - the Carlisle Car Show. Our superb location, free high-speed Internet access with wired and wireless capability, free Stay Smart Breakfast everyday, plus special upgrades such as refrigerators in all rooms, makes this the best hotel choice for business and leisure travelers alike. Enjoy our state-of-the-art fitness center with indoor heated pool and spa. The charm of Chambersburg offers many local favorite restaurants: the Copper Kettle, Orchards and the Cottage Restaurant. Additionally, Red Lobster, Applebee s, Bob Evans and TGI Friday s only minutes from the hotel. Visit Chambersburg, PA and Stay Smart at the Holiday Inn Express Hotel & Suites Chambersburg, PA. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Chambersburg
- Holiday Inn Express Chambersburg
- Holiday Inn Chambersburg
- Chambersburg Holiday Inn