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“A good place to stay” 4 of 5 stars
Review of BEST WESTERN Chambersburg

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BEST WESTERN Chambersburg
2.0 of 5 Hotel   |   211 Walker Road, Chambersburg, PA 17201-9798   |  
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Ranked #8 of 16 Hotels in Chambersburg
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120 reviews from our community

Traveler rating
    29
    48
    23
    9
    11
See reviews for
45
33
13
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Milford, Connecticut
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 6, 2012

AAA booked the room for me, I asked for a pet friendly hotel on the first floor where I could park in front of my room with handicap access. When I arrived after a full days drive I was shocked to find that the only access to rooms was through the main lobby and that I had to use a cart to lug my luggage, laptop, etc. plus pet supplies through the halls to my handicap room. The room was very nice but I was told it had a microwave and refrigerator but I couldn't find them when I was in the room. I mentioned something to the clerk as I was heading out the entrance to walk my dog and she commented that they were in the cabinet under the TV! I looked like a dresser stand. Another patron at the desk commented that she had the same problem. The staff was very nice and accommodating but I would not stay there again with pets, too much of a hassle not having a direct door. It was also a bit pricey and the fee quoted to me by AAA did NOT include the pet fee which they still charged me.

Room Tip: If you are traveling with pets, you will have to walk them through the hallways to go out the main e...
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2012

Excellent staff Rooms are very clean as soon as you open your door it smells clean. Breakfast has a lot of items to choose from. Make your own wattles awesome. So close to Historic Gettysburg.See you soon Thank you Dave & Sandy Altoona Pa

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canandaigua, New York
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 16, 2012

This Best Western is very clean and well appointed. The staff was friendly and helpful.
The rooms are all on the first story, and with inside corridors for added safety.
One of the most comfortable hotel beds I've ever slept in(and I've slept in quite a few), with wonderful pillows and linens. The owner/manager even opened the hot/cold free breakfast buffet 5 minutes early because he noticed I came down a bit early. Attention to detail is important.

Room Tip: We were in the back facing a parking lot-very quiet All rooms are first floor
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Seneca, New York
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 16, 2012

The hotel was easy to find and attractive from the outside but that is where it stopped. Our room had stained carpets. The housekeeping was deplorable. Upon returning to our room after a day of siteseeing we found the beds unmade, no fresh towels, coffee or cups. The only thing they did was empty the garbage and remove the dirty towels. I have stayed at other Best Westerns and now wonder why in the world I chose to stay at another. It will be our last time despite the low nightly price. You get what you pay for.

  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWChambersburg, Manager at BEST WESTERN Chambersburg, responded to this review, November 8, 2012
Dear Sir/Madam,

Thank you very much for taking a time out to write a review about your stay at our property. On behalf of entire staff at BEST WESTERN Chambersburg, I would like to apologize for not being able to exceed your expectations. I would like to make a request to you to provide us with another opportunity to provide you with excellent service you deserve. I hope to see you soon at our property.

Thank you,

BEST WESTERN Chambersburg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2012

We found this motel in the AAA guide book. Dog friendly motels in a specific area can be challenging to find. What a nice surprise the Best Western was. Very spacious, clean room with frig, microwave, and coffee maker. Motel also served a nice continental breakfast in a comfortable room. The staff were friendly and helpful with information. Although the motel property has limited dog space, there is a sidewalk out front with plenty of walking distance. Restaurants close by that don't require getting onto a busy street. This was an especially nice stay for us.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWChambersburg, General Manager at BEST WESTERN Chambersburg, responded to this review, October 16, 2012
Dear Sir/Madam,

Thank you very much for writing a review about your stay at our property. It is great to know that we were able to provide enjoyable accommodation to you and your four legged friend! I hope you would stay with us again in the future.

Thank you,

General Manager
BEST WESTERN Chambersburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Chambersburg

Address: 211 Walker Road, Chambersburg, PA 17201-9798
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Chambersburg 2*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to BEST WESTERN Chambersburg!This charming property is minutes few minutes walk from Cluggy’s Amusement Center and minutes away from Gettysburg. It is an hour's drive from the state capital. It is also a short drive away from Shippensburg University, and Wilson College. Nestled in Pennsylvania's Cumberland Valley, the BEST WESTERN Chambersburg boasts superb amenities and unbeatable customer service to surpass even the most discerning guest's expectations. Each of the 46 well-appointed guest rooms and suites features cable satellite television with free HBO® and high-speed Internet access. The BEST WESTERN Chambersburg also features a complimentary continental breakfast, outdoor swimming pool, Fitness Center, Guest Laundry, and business services. Pets are welcome! Golf enthusiasts will appreciate the hotel's close proximity to several nearby courses including Majestic Ridge, Penn National, Caledonia and Green Castle Greens. Just a few minutes down the road, guests can hit the slopes at Whitetail Ski Resort or spend a quiet afternoon at Caledonia State Park. Take a day trip down the Historic Lincoln Highway to visit one of Pennsylvania's Amish communities and explore the local shops and cuisines. Make a reservation today and save at the BEST WESTERN Chambersburg! ... more   less 
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Also Known As:
Chambersburg Best Western

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