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“Great” 4 of 5 stars
Review of Quality Inn & Suites Chambersburg

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Quality Inn & Suites Chambersburg
2.5 of 5 Hotel   |   1095 Wayne Avenue, Chambersburg, PA 17201   |  
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Ranked #9 of 16 Hotels in Chambersburg
Englewood, Florida
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Great”
4 of 5 stars Reviewed November 5, 2012

Would go back again as we are very satisfied with the place.Easy to find,close to the interstate. Had a good breakfast and served early enough to allow early entry back on the road.The price was right and it was very clean in our room and in the lobby. The person behind the desk was very helpful.

Room Tip: Easy access Great room good Breakfast
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, December 6, 2012
Dear Guest,

We would like you to know that we are happy that you have chosen to stay at our hotel. We are glad that we have provided you the services that you deserve and met your expectations. We are always committed to always value the stay of our customers. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    46
    35
    24
    13
    11
See reviews for
51
34
11
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Nanuet, New York
Top Contributor
82 reviews 82 reviews
32 hotel reviews
Reviews in 57 cities Reviews in 57 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 21, 2012

This is a huge property, a very large number of rooms. I cannot imagine how crowded the small breakfast room must be during the busy part of tourist season. In any case, all I needed to stop by that room for was some coffee, and it was quite good.

The place is a bit shopworn, the arms of the executive chair were fraying, and I think there was a few spots of white paint on it. The carpet reminds me of a 1970's buffet restaurant, but it was clean, as was everything else in the spacious room. In fact, the sheets were so clean, they still smelled of bleach. In the morning, you can hear doors slam, when we left, I saw why. Apparently, the door closes itself, and for the last fifteen degrees of its travel, it suddenly speeds up, producing the slam.

One thing I did truly appreciate was the bathroom. A good strong fan (why do so many upscale properties lack them?) and a wonderful shower. The tub sides were of modest height, easy to get in and out of. The tub bottom is both texturized and flat. I hate slippery showers with no bath mat that are like standing in a cement chute! Plenty of nice hot water, it made a good start to the morning.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, December 6, 2012
Dear Guest,

Thank you so much for taking some time in writing this feedback. We are committed to provide services at a reasonable price.We also make sure that guest are well-accommodated and valued every time they’ll stay with us. We are looking forward to seeing you again in the near future.
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Orion, Michigan
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 14, 2012

The price was low for being close to Gettysburg, but there was smoke and musty odors throughout the hotel. The cover around the bathroom tub/shower faucet was never tightened up so water from the shower could easily run behind the wall and add to the musty smells.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, October 19, 2012
Dear Guest,
We appreciate your time in making this review. Thank you for pointing out the things that we should improve on. We assure you that we will discuss this on our regular meeting for us to make amendments and polish our flaws. Thank you.
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Arroyo Grande, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2012 via mobile

This hotel I a great. We were there one night while traveling through on our way to Ohio from our New England trip and what a pleasant surprise. Clean, quiet room and good breakfast to start the day all for a great price.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, October 19, 2012
Dear Guest,
Thank you for spending some time in writing this review. It is always been a pleasure for us to serve our valued customers the services that they deserve. We want nothing but the best services that no other hotels can offer. We are looking forward to serving you again in the future.
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Philadelphia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2012

We stayed for just one night and were pleased. The front desk staff was very friendly and even offered us a check out time of 2pm! The hallways smelled like smoke in our building but our room did not. Our room was clean and had all of the essentials. Bonus for the microwave and refrigerator. I also really liked seeing the recycled toilet paper and recycling bin in the lobby. The hotel should definitely add recycling bins in more areas. Ease of check in, parking, check out all excellent. Please keep in mind this is not a 5 star hotel but for the price it was well worth it. If we are in the area we would definitely consider staying again.

Room Tip: We had a king room on the 2nd floor. It was easy to get to and decent view of pool.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, October 19, 2012
Dear Guest,
Thank you spending some time in writing this review. We are happy that you had a great stay with us. We will continue to provide your affordable rates, cozy location and great accommodation. We are looking forward to meeting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa
1 review
4 of 5 stars Reviewed September 15, 2012

Staff and workers are all very friendly. Hotel is clean, and the upgrades were very nice.
Good size swimming pool, and very clean. We have been staying at this hotel for summer
vacation for 5 yrs and will continue. Rebecca A.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, September 30, 2012
Dear Guest,
It is such a great feeling to know that you as our valued customer had a wonderful time during your stay with us. We are happy that we have met your expectations and we provided you the services that you truly deserve. We are looking forward to serving you again in the future. Thank you so much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2012

Been staying here since it was a Holiday Inn back in the 80's. Recent remodel has rooms looking very nice. Front office staff is very nice and helpful. Great breakfast variety. Close to shopping and resaurants.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KelleyManager, Guest Relations Manager at Quality Inn & Suites Chambersburg, responded to this review, September 30, 2012
Dear Guest,
We are flattered after reading your review. The management and staff are pleased that you had an awesome time during your stay with us. We assure you that will maintain what we have and further improve what needs to be improved. We hope to serve you again in the future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Chambersburg

Address: 1095 Wayne Avenue, Chambersburg, PA 17201
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Chambersburg 2.5*
Number of rooms: 124
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Also Known As:
Quality Inn & Suites Chambersburg Hotel Chambersburg
Quality Inn And Suites Chambersburg
Quality Inn Chambersburg
Chambersburg Quality Inn

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