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“Not a bad deal” 4 of 5 stars
Review of La Quinta Inn & Suites Chambersburg

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La Quinta Inn & Suites Chambersburg
2.5 of 5 Hotel   |   199 Walker Rd, Chambersburg, PA 17201   |  
Hotel amenities
Ranked #2 of 16 hotels in Chambersburg
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Not a bad deal”
4 of 5 stars Reviewed April 21, 2013 via mobile

We stopped here for one night and was very pleased and surprised. We got a very nice, clean room for a good price. This hotel must be fairly new, it looks new if it isn't. Staff was courteous and helpful.
The room was a good size and clean, as was the bathroom.
If there was only one downfall it was the free breakfast. Don't know why hotels feel obligated to give away free food, especially when most of it isn't all that great. I'm not a big fan of most of the hotel free continental breakfast's so this one is just like the rest, only so so. My wives coffee tasted burnt.
Even with the lack of a great breakfast if we're in this area and looking for a room we would certainly stay here again.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ_GM6484, Manager at La Quinta Inn & Suites Chambersburg, responded to this review, April 28, 2013
Thank you for taking the time to complete a review on behalf of La Quinta Inn. Were glad you enjoyed your stay and deeply apologize about the coffee. Were making every effort to fix this issue immediately.
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244 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Ontario
Top Contributor
110 reviews 110 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 11, 2013

We stayed here 1 night on our way back from Myrtle beach with our daughter's dog. This is a new hotel very modern and clean. Excellent location off I 81 at exit 16 in PA.
The room was a suite with a fridge, microwave flat screen TV. Comfortable king bed.
Free deluxe continental breakfast (including boiled eggs and waffles). Free WiFi and parking with lots of green area for dogs to exercise and do their thing. Nice small indoor pool and exercise room.
The hotel is close to lots of restaurants and shops.
Our only problem was a rude lady at check in that could use some people skill. If management is interested in knowing the detail then contact me directly. I otherwise would have rated the hotel a 4 star.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ_GM6484, Manager at La Quinta Inn & Suites Chambersburg, responded to this review, April 28, 2013
Thank You for taking the time and effort to write a survey regarding your stay at La Quinta Inn. Were happy to hear you enjoyed your stay!

We wanted to let you know we did investigate the issue with the front desk staff, and currently replaced some staff with new people in hopes to achieve a better, more friendlier staff.

Thanks for choosing La Quinta Inn! Hope to see you in the future!
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A TripAdvisor Member
5 of 5 stars Reviewed April 8, 2013

I expected this to be a nice hotel but it proved to be superior place to stay. Rooms are very clean even though pet friendly(which we appreciated). Staff attitude is great. Overall appearance of hotel is very good. As good as any competitors. We will use this chain again.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ_GM6484, Manager at La Quinta Inn & Suites Chambersburg, responded to this review, April 28, 2013
Thank You for taking the time to write an outstanding review regarding your stay here at La Quinta Inn. We're glad you enjoyed your stay here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
127 reviews 127 reviews
32 hotel reviews
Reviews in 78 cities Reviews in 78 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 8, 2013

We have stayed at this location several times. There are several restaurants and shopping nearby. The rooms are spacious, clean, and comfortable. They offer the usual amenities like coffee maker, microwave, iron, wifi, flatscreen tv. La Quinta has a free pet policy. If I am ever looking for a room and there is one in the area, I check them out first. My dogs travel more than some people do and they know the routine. :) They have a couple of grassy areas around the hotel for you to walk your dog. The staff here are not the most friendly bunch. They told us to be sure to clean up after our dogs which I found a bit humerous since it was a mine field out there. If you weren't watching you wouldn't know which pile belonged to your dog. Lol He said their landscaper was complaining. Perhaps if they offered doggy bags outdoors for travelers it would help. We have never tried their free breakfast. We are not much for continental breakfast so wouldn't be very helpful in that regard. One time we came in with a coupon and the manager didn't want to apply towards our rewards card. We've never had this occur before. The coupon only gave us a minimal discount. So, they are a bit on the tight side here. Thankfully, the hotel overall is nice and comfortable, and I would recommend staying here.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ_GM6484, Manager at La Quinta Inn & Suites Chambersburg, responded to this review, April 28, 2013
Thank You for taking the time to complete a review regarding your stay here at the La Quinta Inn. We're happy to hear you enjoyed your stay here.

We have worked very hard to fix the issue with the staff and have even replaced some that appear to be more pleasant! We put in a pet station with the doggy pick-up bags to help correct the issue with pets, so far it appears to be helping. Sorry for any incovience or bad experience you may have had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, Maine
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

Clean, friendly, comfy bed, nice room, convenient.

Breakfast closes at 9am which is great for business people but not so great for those of us who travel late and don't get to bed until the wee hours. There were the minimum offerings,,,boiled eggs, only margarine, weak coffee.. not exactly horrible but not so good. We left there for a Starbucks nearby and got some decent coffee for the road!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnstable, Massachusetts
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

A newish and clean pet friendly hotel, convenient to the highway, with very comfortable beds and free breakfast, offering very good rates. Stayed here 3 nights in the last two months, and have been very pleased overall.
The whole building is also non-smoking, so there are no stale smells, and all rooms offer a microwave and fridge, and are roomy in size.
Very close to shopping and plenty of restaurants are also nearby for good dinner options. The best La Quinta we have stayed at.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, AL
Top Contributor
79 reviews 79 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 11, 2013

This is a fairly new property and still looks good. Our room was as expected. The problem with was with the staff and service. I saw about 4-5 different staff members during our one night stay and never saw one smile. I had to wait for someone to come to the desk to check in and the check-in took much longer than it ususally do at La Quintas. Later after I went out I came back in as a couple arrived. There was no one at the desk again, As I went around to the elevators I saw the young lady who was at the desk earlier spraying wax or cleaner on the chair rails in the hall and wiping them. When I told her she had customer's out front, she just continued wiping chair rail. The next morning, the breakfast was one of the poorest that I have had at a La Quinta.
Two staff members were sitting in the lobby as we ate and again never smiled.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Chambersburg

Address: 199 Walker Rd, Chambersburg, PA 17201
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 16 hotels in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Chambersburg 2.5*
Official Description (provided by the hotel):
The La Quinta Inn and Suites, Chambersburg, PA is a new establishment with a variety of amenities, deluxe bright side continental breakfast. We are are located right off exit 16 on I-81 (You see us from the Highway).Come into our property and experience the true meaning of "Waking Up on the Bright Side" Amenities include; Indoor heated Pool, Fitness Center, Business Center, Flat screen TV's, In room Coffee, 24 hr Front Desk, Wake up call service, HBO, Irons, Ironing Boards, Daily Breakfast. 100% Smoke free. 2 Pets Free.Look forward to see you visit us for business or pleasure, we will do our best meet your needs.Management ... more   less 
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