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“Excellent but for a few minor items..” 4 of 5 stars
Review of La Quinta Inn & Suites Chambersburg

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La Quinta Inn & Suites Chambersburg
2.5 of 5 Hotel   |   199 Walker Rd, Chambersburg, PA 17201   |  
Hotel amenities
Ranked #2 of 16 hotels in Chambersburg
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244 people have reviewed this hotel

Traveler rating
    139
    75
    15
    6
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Ottawa, Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 28, 2012

Two years old and rooms very clean and beds very comfortable, with oversize bathrooms.Right on the highway and close to shopping and restaurants. Great spot to aim for as a first stop heading south from Ottawa. We've also stayed here heading north as it is about 8 hours from home. I'm partial to the La Quinta brand because on these trips north and south we have our dog, and they are very dog friendly, but more importantly for this hotel we love the service. Try it you'll like it.

Room Tip: All rooms are on the second or third floor. Quiet rooms on back, never had room facing the interstat...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

Our primary expectations are for lodging to be clean, comfortable and convenient. Then we expect a good value and hospitable staff. La Quinta delivered all of these. The breakfast items were all fresh and the breakfast room was neat, clean and well arranged. Close to several nice restaurants.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol CT
Top Contributor
139 reviews 139 reviews
30 hotel reviews
Reviews in 70 cities Reviews in 70 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 17, 2012

We took a new route to Florida this time to avoid New York/New Jersey and the tolls. We stayed at this hotel and found it to be in a great location, close to restaurants and right off the highway. The hotel was clean and comfortable and the breakfast was very good. We will use this as a stop next time we take this new route.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
1 review
1 of 5 stars Reviewed November 13, 2012

This hotel is clean and thats all i can give them. The rooms around us were very loud for hours and hours at a time the whole time we were there and they wouldnt do anything about it. The hotel staff/cleaning crew got mad because i asked for another blanket to go on bed due to "blood" looking stains and then kept interupting me to explain why the covers had blood stains on them. I don't think they should have tried to over talk me on the phone several times to explain why it had it on there when im not sure how he would know that anyway. They also told us we werent allowed anymore toilet paper because i quote "we had enough for the time we were staying." Mind you, we stayed a day or two shy of a week and they only put toilet paper in there before we arrived. Last thing, the cleaning guy hit my dog with a blanket when my dog was walking down the hall because apparently he was scared of my dog? If you offer pets to stay i think you need to hire a staff that isnt afraid of them! I didnt come there for you to hit my animal. Not a good place to stay and will never go back.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQ_GM6484, General Manager at La Quinta Inn & Suites Chambersburg, responded to this review, November 24, 2012
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta.

We gladly accept pets in our hotel. Hundreds of pet owners stayed at our hotel and lots of repeat customer with pets found our property welcoming with high level of satisfaction. I discussed the situation you have mentioned with my staff and confirm that staff has NEVER hit any pet on the property. He was surprised when your pet came very close to him, but hitting pet with a blanket is out of question. We would never allow our staff impolite to anyone in our hotel.

Review on this site speaks for it self, we pride in keeping our property clean and welcoming to our guests. We appreciate your stay. Your continued satisfaction and trust in La Quinta are our top priorities.

Sincerely,
VJ Mehta
General Manager
La Quinta Chambersburg
lq6484gm@laquinta.com
717-446-0770
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
auburn
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2012 via mobile

We stayed here on our way to the purple fiddle in WV and it was a very clean and comfortable room, the only thing I suggest is if you are not use to the traffic noise get a room in the back of the hotel! I would definitely stay here again, the breakfast was awesome! Cheers!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Chambersburg

Address: 199 Walker Rd, Chambersburg, PA 17201
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #2 of 16 hotels in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Chambersburg 2.5*
Official Description (provided by the hotel):
The La Quinta Inn and Suites, Chambersburg, PA is a new establishment with a variety of amenities, deluxe bright side continental breakfast. We are are located right off exit 16 on I-81 (You see us from the Highway).Come into our property and experience the true meaning of "Waking Up on the Bright Side" Amenities include; Indoor heated Pool, Fitness Center, Business Center, Flat screen TV's, In room Coffee, 24 hr Front Desk, Wake up call service, HBO, Irons, Ironing Boards, Daily Breakfast. 100% Smoke free. 2 Pets Free.Look forward to see you visit us for business or pleasure, we will do our best meet your needs.Management ... more   less 
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