I am sitting in my room at this hotel writing this review. I read the most recent reviews on this hotel and would like to say that if you have a problem when you arrive it should be brought to the immedate attention of the hotel. Also, for the travelers who did not like the location---you should have inquired about the distance from this hotel to restaurants, the highway, etc.
Now for my review: I am in Chambersburg to visit my daughter who attends Shippensburg University (you get a discount). I stayed previous stays at a Best Western closer to the school but it was booked so I had to search for somewhere else and I'm glad I did. I called a few times inquiring about my reservation and each time the person on the other end of the phone was helpful and very friendly. When I arrived, the woman at the desk was very helpful. She helped us with finding a restaurant and gave us directions---very helpful. My room was on the 2nd floor and I have to agree with another traveler and say that the hallway did smell of smoke (which is why i took off one mark for cleanliness). However, the room did NOT smell like smoke at all and was very clean. Breakfast was fine---it's your typical continental breakfast and then some. As I started to make my waffle in the morning, someone came over to assist me---she was very helpful--she got me butter and took the waffle out of the pan for me. I happened to forget toothpaste I went to the desk with my waffle and all my condements and the front desk woman gave me toothpaste and said i should put my items in a plastic bag to make it easier and she helped me out as well. This hotel has excellent customer service! Everyone I came in contact with was very courteous and helpful. The Chambersburg Mall is a very short ride - the hotel is in the same parking lot. We drove just to the next exit on I-81 to go out to eat at a hibachi type restaurant and it was a 10-15 minute ride and there are many restaurants, Brusters, Target, etc. This was at exit 17 of I-81. I will always stay here when I come to Shippensburg even if it is a little further away from the college than the other hotel.
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- Also Known As:
- Comfort Hotel Chambersburg
- Comfort Inn Chambersburg
- Chambersburg Comfort Inn