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“Great Customer Service” 5 of 5 stars
Review of Hampton Inn Chambersburg

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Hampton Inn Chambersburg
3.0 of 5 Hotel   |   955 Lesher Road, Chambersburg, PA 17202   |  
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Ranked #1 of 16 Hotels in Chambersburg
Certificate of Excellence 2014
Rockville, Maryland, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Customer Service”
5 of 5 stars Reviewed November 2, 2012

It was 11 PM after a long day, when we decided to stop here- what a great idea! From check-in to check-out, from the front desk to housekeeping- the customer service was wonderfully refreshing.
Thank you and keep up the good work!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, November 5, 2012
What a great testament to your stay with us!! Thank you for taking your time to write a review, as well as choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    211
    79
    12
    1
    3
See reviews for
92
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Temecula, California
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2012

When in Chambersburg, PA this is are favorite. Have been staying there since 2005, The local is very central. The front desk staff is always so welcoming and friendly. The rooms are fresh, clean and spacious! The breakfast staff are attentive and friendly. Plenty of parking, and secure.

Room Tip: Rooms are quiet, we have never heard guest noise coming from other rooms.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, October 25, 2012
Thank you so much for taking your valuable time to review you stay(s) with us! It is our pleasure to have you here. We hope we have the opportunity to continue to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jefferson City, Missouri
Top Contributor
75 reviews 75 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 22, 2012

This hotel was excellent. The staff was very efficient when we checked in and gave us the names of several restaurants close by for dinner. Our room was spacious, quiet and very clean. Breakfast was wonderful with the normal items plus a selection of fresh fruit. There was a large outdoor pool which would be great in the summer. This was one of the best hotels we have stayed in.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, October 23, 2012
It was our pleasure having you as our guests. Thank you for writing such a kind review. We hope you will have the opportunity to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Top Contributor
176 reviews 176 reviews
61 hotel reviews
Reviews in 88 cities Reviews in 88 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 1, 2012

I love the Hampton Inn in Chambersburg. It is clean, quiet and guests are welcomed and treated like family. Typical Hampton Inn fare - clean, comfy rooms and a nice breakfast with all the basics.
During my stay, they staff hosted a happy hour and served chili, chips and cheese and bread pudding. Yummy!!! I'm not positive, but I think the chili was homemade - it was delicious!

This location still offers smoking rooms and the smell near those rooms is quite strong. If you are not a smoker and prefer to stay away, request your room as far from smoking as possible.

Room Tip: To avoid a smoke smell - request rooms away from smoking. Smoking rooms are located on the first fl...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, October 8, 2012
We greatly appreciate the kind sentiments about your stay at our 'Home away from home". It was our pleasure. We hope you will continue to choose Hampton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelby, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed here one night on our way traveling back from vacation, based on reviews from this site. This is an excellent hotel! The lobby is classically decorated and comfortable with plenty of seating. There is seating scattered throughout the hallway, as well, which I find helpful when I want to do some reading away from the crowd while the rest of the family is still sleeping. The breakfast was outstanding and the room was very clean. I wish we had had more time to enjoy the surroundings!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, September 26, 2012
Feedback from our guests is very important. It is our pleasure to provide our guests with a great stay! Thank you and we hope you will have the opportunity to return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minersville, Pennsylvania
1 review
5 of 5 stars Reviewed September 21, 2012

This has to be the best hotel I Have stayed at. Customer Service was GREAT!! Very helpful. Room was very clean. Great breakfast. Stayed for 3 days a week for about 2 months. Made me feel right at home. Again, Thank you to Kerri, Kathy, and Terri!! Dave!!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, September 24, 2012
Thank you Dave we truly appreciate the sentiment! It was our pleasure for you to be our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 15, 2012

The customer service was exceptional. Our room was very clean and comfortable. I can't think of anything negative about our stay, everything was great. The breaksfast was presented well, tasty, and kept full. We will definitely stay again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, September 17, 2012
Thank you for your kind review of your recent stay with us. It was our pleasure!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Chambersburg

Address: 955 Lesher Road, Chambersburg, PA 17202
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chambersburg
#1 Business Hotel in Chambersburg
#1 Family Hotel in Chambersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Chambersburg 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Chambersburg Hotel Chambersburg
Chambersburg Hampton Inn

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