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“too "rustic"” 3 of 5 stars
Review of The Pennsbury Inn

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The Pennsbury Inn
3.5 of 5 Bed and Breakfast   |   883 Baltimore Pike, Chadds Ford, PA 19317   |  
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Hotel amenities
Ranked #3 of 4 Chadds Ford B&B and Inns
Dickerson, Maryland
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
“too "rustic"”
3 of 5 stars Reviewed October 6, 2012

After lots of on-line research we picked the Pennsbury Inn based on photos and reviews. While the location is convenient to the many attractions of the area the home is right on top of a very busy road and thankfully it was cool enough that we did not open windows. While it was basically clean, the entire house is so cluttered it was uninviting, but I guess to each, their own. Our major problem was the bathroom. We used to live in a farm house built in 1818 (on a well) and so we know old. Of the 7 showers taken, 4 were either cold or uncomfortably chilly and the amount of water was hardly enough to get wet with. At times the stream dropped to the size of my finger. The commode while "quaint" had such a small opening my husband (who is a big man) had trouble using it. To quote the inn's note to run the sink faucet for 3 minutes to get hot water, "we know it's a pain" but upgrade the plumbing please. The grounds are lovely and the breakfasts were good.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innkeepersnakey, Owner at The Pennsbury Inn, responded to this review, December 29, 2012
I sincerely apologize for not responding to this review earlier but my review alerts go to an email address that has been malfunctioning for a few months, so I was unaware of it.

I think if you look over our reviews, you’ll find that you’re right, “to each their own”, as many find my “clutter” invitingly comfortable.

I’m so glad that you enjoyed the gardens and my breakfasts, so that your stay was not a total loss. We stay in Manhattan frequently & stayed in city hotels in Europe, when we lived in Germany, as well as relais and gasthauses, much older than our c.1714 inn. You’re certainly right that the various city “noises” even on a modern hotel’s 24th floor and the modern “sounds” that come through walls constructed in the 18th century and beyond, can be distracting, but we’ve always considered them part of that particular ambiance. If you look around, even in the U.S., most homes built for people of means were on major thoroughfares, and believe me this was no poor family’s house, and every modern hotel in this area is right on the same road we are, Baltimore Pike a.k.a. Route 1. I’m surprised that you didn’t take advantage of the sound machine prominently displayed, for light sleepers.

As to our plumbing, it is all recently updated, even the “reproduction” high tank, European style toilets are new, and I’m so sorry that your husband found the standard size toilet seat uncomfortable. Re: hot water- We do have a prominently displayed sign, in two of our rooms, explaining that the water should be run into the sink for a few minutes, before taking a shower to bring up the hot water, as they are each the furthest away from their respective hot water heaters. as is true in any old house

I suspect that your problem with the stream of water from the shower was caused by either the occupant before you or you or your husband adjusting the dial on the shower which controls the force of the flow, as it worked before you came and after you left.

Again I apologize for any discomfort, but what concerns me most is that although Chip stresses at check-in that the slightest concern should be brought to his or my attention, (That same request is printed on the invoice we hand you at check-in) in a three night stay neither you nor your husband mentioned anything, to either of us.
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89 reviews from our community

Traveler rating
    62
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See reviews for
11
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2012

We spent two nights at the Pennsbury for a weekend getaway. I must admitt I am not a big fan of B & B's. But... we had a lovely stay. It's very well located, close to many of the Brandywine attractions.The inn's grounds are beautiful. If your looking for home-like and charming this is the place. Chip the owner is chockful of information on the area. He also can tell you wonderful historical stories about the inn which makes staying there that much more interesting. Breakfast was plentiful, our room was cozy and the bath towels were a fluffy treat! If you are a lover of B & B's this one will not disappoint!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Top Contributor
114 reviews 114 reviews
11 hotel reviews
Reviews in 37 cities Reviews in 37 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed September 17, 2012

After researching inns in the Kennett Square area, I was almost certain that I wanted to stay at Pennsbury Inn, due to its lovely rooms and beautiful surroundings. I then called to find out if Pennsbury Inn could accomodate a guest with gluten-free dietary needs. Rather than comprehending my question, the person who answered the phone went on a rant about how this was not a restaurant, they "could not make everything." I certainly never would have thought that. All I had wanted to know was if the inn could prevent cross-contamination with wheat in the kitchen! (which is serious for someone with a gluten allergy.) Due to the gentleman's abrupt and condescending attitude, my family and I certainly will not be booking a room here.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innkeepersnakey, Owner at The Pennsbury Inn, responded to this review, September 28, 2012
First let me apologize
When you said goodbye, after our phone call you were very pleasant and I had no idea that I had displeased you in any way. And if you had told me so, I might have said some of what follows:
When you called it was late and I was dozing off. I answered your question about gluten free accommodation in my usual way.
We have been accommodating folks who have asked for gluten free meals for years. I can think of 20 or 30 people over the last two years who have given us very positive feedback on our handling their special needs. One lady asked for a recipe.
When you mentioned that what I said wasn’t what you were inquiring about and you used the term “cross contamination”- you took me by surprise. Not one guest, who has asked for gluten free has ever mentioned “cross contamination”. I realized that I didn’t know about what you were asking, and it was different from what we had encountered before. (I have since done research on the Celiac Disease Foundation website)
I never want any guest to come here and be uncomfortable - but I especially don’t want them to come and be uncomfortable (or worse, sick) because I gave them a false sense of security or a “sales pitch”.
So I told you there would be regular breads and foods on the table if there were other guests.
I also told you that we are not a restaurant and have a normal family kitchen.
I wanted you to know the situation so you could make your own decision as to our ability to handle “cross contamination”. You were not satisfied and started to ask about “ordering …
I did cut you off because you were not picturing our situation. I told you that we can’t just take orders but we can work ahead of time to accommodate special needs.
If repeating the same info is a rant, then I again apologize but frankly the seriousness of harming someone with special dietary needs that could come from “cross contamination” scared me and I wanted you to decide if we were capable. Again you politely thanked me and said goodbye.
I have since learned that some people with celiac disease need to have their food prepared with separate utensils and bowls. While other situations require a good cleaning between preparations of the gluten free and the gluten contained foods.
Because of your alerting me to this situation I will now ask folks what their needs are, when they advise us of their situation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
115 reviews 115 reviews
27 hotel reviews
Reviews in 50 cities Reviews in 50 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 21, 2012

This Inn is just delightful. We had the Daniel Webster room and it was bright and cheery. The owners were very helpful in finding us a place for dinner. Breakfast was very substantial. Lovely grounds to walk around in. Very cozy and comforting. Hope to be able to go back.

Room Tip: Daniel Webster was a charming and delightful room.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2012

My wife and I just had a delightful stay at The Pennsbury Inn. This 250 year old inn is full of charm, history, and comfort. The innkeepers,Chip and Cheryl add so much to the enjoyment of being at the inn. Be sure to ask Chip to give you his history tour of the inn. He is as entertaining as he is informative. And the gardens around the inn only add to the wonder of it all.

Room Tip: We stayed in The Winterthur Room with its giant windows overlooking the gardens. Be sure to ask for...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountainside, New Jersey
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2012

Just spent a night at Pennsbury Inn, only negative was climbing the original stairs (narrow and winding) to the Gen. Lafayette room. Chip, the host, was welcoming and accommodating, ably assisted by Tucker, his rescued shelter dog. 4 acres of magnificent gardens surround the building, and while on a busy road, our room was quiet, with no traffic noise coming in. Bed was comfortable, room whimsically decorated, and private bath was adequate, which is fine for a building that old. (Yes, it was indoors.) Magazines and newspapers throughout public spaces, plenty of seating in various rooms. Sodas/water available at all hours. Communal dining for breakfast. Located very near Longwood Gardens, across the road from an antique center, and convenient to numerous restaurants, I would recommend Pennsbury to any and all who enjoy B&B's.

Room Tip: Ask about access before picking room. Most via normal staircase, but Gen. Lafayette you must be able...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at The Pennsbury Inn, responded to this review, July 5, 2012
Thank you so much for taking the time to review your stay. This is the first time that our cutie, Tucker, was mentioned but I'm sure not the last. Though he's only been with us a few months, he's very quickly becoming a highlight for guests. I also appreciate your mentioning how quiet your room was, even though on the front of the house, as those stone walls between 18 & 24" thick, really insulate well. We certainly hope that you'll come back again when you can spend more time and truly enjoy this treasure filled area.
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East Dorset, Vermont, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2012

Picked out the Pennsbury Inn from their web site and the Trip Advisor reviews - worked out great for a mis May visit to the gradens in the area. Cheryl and Chip were very friendly and knowledgeable about the area - steered us to a couple of really good restaurants. Winterhthur room overlooking the garden was very comfortable. Gardens are spectacular. We will stay again. Tom & Sylvia Smith

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pennsbury Inn

Address: 883 Baltimore Pike, Chadds Ford, PA 19317
Phone Number:
Location: United States > Pennsylvania > Chadds Ford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Chadds Ford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Pennsbury Inn 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
c.1714 Colonial Country Inn, with 7 guest rooms (featuring comfy feather-bedded twins to kings), 5 first floor parlors and 8 acres of award-winning gardens and wooded trails. There are sumptuous breakfasts, all day beverages and treats & bedtime snacks at this warm cozy bed and breakfast. A perfect getaway place for travelers far and wide who come to the Brandywine Valley to explore its myriad treasures. Longwood Gardens, Winterthur, Nemours, Hagley and the Wyeth art at the Brandywine River museum are all just a few minutes a way, and just the beginning of this area's treasures. Hiking, biking, hot air ballooning, fishing, horseback riding and so much more. The 7 wineries of the Brandywine Wine Trail and other independent wineries, invite you to taste and tour. Our outstanding area restaurants end your evening with perfect taste. ... more   less 
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Also Known As:
The Pennsbury Hotel Chadds Ford

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