I have frequented this FireBirds since it opened and found the service levels at this FireBirds to be the best in the chain. Unfortunately it appears they are skimping on quality on some of the less expensive items. If you order the Filet Mignon or for that matter any of the premium steaks, the quality remains very good. This is not true when you order the Tenderloin steak salad or the steak sandwich which they swear is the same as what is served on the premium plates. I found more grizzle and fat in my sandwich than meat. When I order the steak salad I was served a veiny low quality cut of filet. You can't fool people, they will only give you so many chances before they good elsewhere. I do like this chain overall and hope this problem is corrected in the future.. ,
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