The owner John is very calm, professional, and easy to talk to. He gladly escorted my fiancé and I around the carriage house and answered any questions we had. I went home and reserved online. In the form, there is a spot for special requests, in which I requested I be permitted to check in early on the day of my wedding, so I wouldn't have to wait until very late in the evening. I also wanted my mom and two sisters to come with me, help me put on my dress, and do our make up together. John had said this likely wouldn't be a problem, as we were getting a room mid week. A few days later I received a phone call in which a woman kept suggesting other B&B's, expressed her distaste for my failure to be up front about the check in time and the bridal party, stated it would be a liability concern to have other people in the room, and then insulted me when I asked what the check in time was anyway, in case I would like to stay but rearrange our plans, because "well, it's all over our website and I am certain my husband told you when you were here," as if I was not permitted to forget. I tried to explain that we are not having a traditional ceremony with lots of guests and I am quite flexible. But, she finally admitted she did not want me to stay there. She rudely assumed the details of my wedding and without even trying to accommodate me, she made me feel like I was out of line for making any special requests. I guess they should not have a "requests" box on the reservations!!