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“Brandywine River Hotel” 4 of 5 stars
Review of Brandywine River Hotel

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Brandywine River Hotel
2.5 of 5 Hotel   |   1609 Baltimore Pike, Building 300, Chadds Ford, PA 19317   |  
Hotel amenities
Ranked #1 of 1 Hotels in Chadds Ford
Sunset Beach, North Carolina
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Brandywine River Hotel”
4 of 5 stars Reviewed October 15, 2012

We stay here when we visit family in the area. The location is good for us but wonderful for those visiting the Brandywine River Valley for sightseeing. The hotel is right across the street (route 1) from the Brandywine River Museum (which houses a collection of Andrew Wyeth's works). The site is adjacent to the Brandywine River and there are walking trails and spots to put canoes in the water. Lovely. About 5 miles down route 1 is Longwood Gardens which is spectacular. Also in the area is Winterthur and the Hagley Museum.

The hotel is within walking distance of Brandywine Prime (an upscale Chadds Ford restaurant) and Brandywine Bistro (nice but still on the expensive side). About 2 miles east on route 1 is the Chadds Ford Inn, a historic restaurant, with a local flair.

New owners took over the Brandywine River Hotel recently and they are trying to provide the special service offered in the past. The staff on the whole is wonderful and very nice. We only met one who was there when we checked in who could have been more helpful.

The hotel offers a very nice breakfast with silverware, china and cloth napkins during the week. For some reason, on weekends they have started to use paper plates for the main plate at breakfast. They also have cookies and tea and hot chocoalte at 4:00 which is very nice.

We have stayed at the hotel many times on our visits to family in PA and enjoy the hotel, the restaurants nearby and the attractions in the area.

The Brandywine River Valley also offers a wine trail for those interested in tasting various PA wines.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alicia C, Front Office Manager at Brandywine River Hotel, responded to this review, October 19, 2012
Hi Mr. and Mrs. Alcaraz!!! We are happy to see you have returned. We appreciate your business. I remember that when you were checking out you had misplaced your car keys, I was delighted to see that you had found them, that can be a real stressful situation. I do want to apologize for anyone who was not helpful to you. I will address the situation, as we do not want anyone to be less than superior. There are many great things that Chadds Ford has to offer, and we are glad you are able to enjoy them.Thanks again, and we are looking forward to your next visit.
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161 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
Mertztown, Pennsylvania
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 15, 2012

This hotel was very adequate. It was clean and the bed was comfortable. It feels a bit more homey than a motel or your average hotel. We were in a room with a connecting door to another room and this was the only thing I did not like. You can hear everything in the next room and it was an older couple who were up at 5:30 am on a Sunday and were watching TV and talking loudly and we were trying to sleep. I had to get up and put in earplugs to sleep. Otherwise, everything was perfectly acceptable and the breakfast was just fine. Fresh fruit, cereal, yogurt, you could make your own belgian waffle, hard-boiled eggs, and a variety of breads and pastries. We have been to this hotel previously and I would go again, just request not to be in an adjoining room!

Room Tip: Don't get an adjoining room.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Alicia C, Front Office Manager at Brandywine River Hotel, responded to this review, October 19, 2012
Thank you for staying with us and taking the time to reveiw our hotel. I want to apologize about any inconvenience that you experienced from the noise of another guest. I understand that can be disturbing. We certainly take requests for guests that would like a room that is not adjoining. We do our best to accomodate that request. I am glad to hear that you enjoyed your overall stay. We like to make every guest feel like they are at home by having clean and comfortable rooms. We look forward to seeing you again!!
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reading
Top Contributor
78 reviews 78 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 23, 2012

Definitely not a chain hotel! The traditional country-style interior is OK but perhaps a little overdone - we found the bedroom to be very dark on arrival but the front desk brought in extra lighting in a couple of minutes and it was fine

Staff are local and friendly - therefore the service is laid back - the front desk isn't always manned for example

Rooms clean and high standard of house keeping -

We ate at the french Bistro next door which was good
It really is a very short walk to the Brandywine Museum if you can dodge the cars on the highway

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis E, Front Office Manager at Brandywine River Hotel, responded to this review, September 30, 2012
Hello, and thank you for taking the time to review your stay with us. We appreciate your feedback. I am glad to hear that your lighting issue was able to be fixed right away. Our staff works hard to please our guests. Our guest service agents are available at the desk 24 hours of the day, and housekeeping keeps a high standard of cleaning throughout the hotel. It is nice to hear that you enjoyed the Bistro on the Brandywine and the Brandywine River Museum, all within minutes of the hotel. Thank you for staying, we do hope to see you again!!!
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1 review
5 of 5 stars Reviewed September 11, 2012 via mobile

Even though we Arrived at 10:00 pm we're still greeted warmly. The room was comfortable and decorated beautifully. If there wasn't an entire country between us I would be a regular. The area is a nice haven away from the hustle bustke.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alexis E, Front Office Manager at Brandywine River Hotel, responded to this review, September 13, 2012
Thank you for all of the complements. We gladly appreciate them, and look forward to seeing you in the future!
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Fairfax, VA
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 6, 2012

I would say this hotel could be a 4 star place with some tweaks and "relatively" minor improvements (like more staff). But for our stay it was a slightly disappointing 3. The front desk staff varied from very nice and accommodating to indifferent and dismissive. The Hotel is an older property in my estimation so it has some of the charm of that, but also downsides like very limited electrical outlets in the rooms. In today's age with phones, i-pads etc.. all needing to be charged, having to crawl around and unplug lamps is inconvenient. No fridge in the room is also inconvenient, especially if you are traveling with young children like we were.

The breakfast in the morning was fine, with a good assortment but while it opened for business at the specified time they were still setting up and bringing out food for the next hour, and by then the place was so jammed with people it was difficult or impossible to find a seat.

We had several rooms for our party. When some of our party checked in they were told the room was ready but when they got to the room, it was not. Others were told, after the check-in time, that there rooms were still not ready. For a place with only 39 rooms they should be able to turn around and have all the rooms ready by the officially stated check-in time. The breakfast room, the cleaning of the rooms among other things we felt could have been addressed with a few more staff. Everyone seemed to be running around, and reactive as opposed to being proactive in heading off any issues (one of my criteria for a clearly very good hotel). Also we received varying pieces of information on our rooms, their status, our reservations etc.. depending on who you talked too - consistency/coordination would be good.

Location is great for the Brandywine/Wyeth Museum, which is literally just down the road, and the Chaddsford Winery and Longwood Gardens are also very close.

All in all, it was average with the potential to be more.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Alexis E, Front Office Manager at Brandywine River Hotel, responded to this review, September 13, 2012
I would like to thank you for coming to our hotel. I want to apologize if any of the staff was less than exceptional to you and your family, as we would like to make sure that all of our guest service agents are extremely helpful and cheerful. We do have refrigerators in our suites, and also available upon request for a small fee. Please give us another try and I will be sure that your stay will be more than satisfactory. Thank you again!!
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Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2012

not bad for a non brand hotel, very close to most brandywine locations. evening drinks and breakfast so,so. staff very friendly, hotel set back from main road, may be hard to see at night, a bit of shops near by for shopping/eating

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis E, Front Office Manager at Brandywine River Hotel, responded to this review, September 13, 2012
Thank you for spending time with us here at the Brandywine River Hotel. We have been working on making our sign brighter for guests that arrive later in the night, so that they do not miss us. We would love to have you back here when you come to visit the many attractions Chadds Ford has to offer.
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Montclair, New Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 2, 2012

Stayed here on a weekend trip to see the fireworks & light exhibit @ Longwood Gardens. The building is a non-descript modern multi story red brick motel. Our room was clean, but design was blah. Apparently there are rooms with fireplaces & jacuzzis, but ours was not one. The soundproofing was non-existent and we could hear every word coming from neighboring room - even yawns. Fortunately, our neighbors were not noisy & retired early. Also, we had a centepiede on the ceiling, which freaked me out. Mattress was soft and saggy.
Most objectionable, the hotel requires a $50 extra deposit in case of damage!! This is laughable when you see the middle aged, middle class clientele. Biggest advantage is that they do not require a 2 night stay as do most of the B&B's we usually stay at.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis E, Front Office Manager at Brandywine River Hotel, responded to this review, September 13, 2012
Thank you for staying with us. I apologize about the centipede that startled you. As we usually do not have any ouside critters entering the hotel, there are times that small ones make their way in here due to being in this rural area. Yes, we do have suites that are available, which include jacuzzis and fireplaces. The 50.00 hold is not only for incidentals but for room service as well. Because we are a completely non smoking hotel, we have to insure that our guests will not smoke in the rooms. Sorry for any inconvenience that may have caused you. We do hope to see you again!!
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Additional Information about Brandywine River Hotel

Address: 1609 Baltimore Pike, Building 300, Chadds Ford, PA 19317
Location: United States > Pennsylvania > Chadds Ford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Chadds Ford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Brandywine River Hotel 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Nestled on a hillside in the heart of the Brandywine Valley, the Brandywine River Hotel offers distinctive European style lodging for both leisure and business travelers, capturing the unique charm and tranquility of the Brandywine in a stylish, colonial setting. ... more   less 
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