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“Excellent place to stay!” 5 of 5 stars
Review of Extended Stay America - Pittsburgh - Carnegie

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Extended Stay America - Pittsburgh - Carnegie
2.5 of 5 Hotel   |   520 North Bell Ave, Carnegie, PA 15106   |  
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Ranked #1 of 1 Hotels in Carnegie
Certificate of Excellence 2014
Columbus, Ohio
1 review
“Excellent place to stay!”
5 of 5 stars Reviewed September 17, 2013

The room was very clean and cute! the beds were so comfortable as well. It is a little hard to find the hotel but once you do everything is great:) It is close to the highway when traveling in to Pittsburgh and is only 5 min.away. I would definitely come back to this location when traveling to Pittsburgh again!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    27
    18
    9
    6
    3
See reviews for
13
11
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed September 13, 2013

Excellent stay! Great value. Friendly and professional staff. No direct highway exit. Not a big deal if you have Navi in car or on phone. Slight highway noise if you are located on backside of hotel. Hotel is approximately 5 miles from downtown Pittsburgh. I would definitely consider staying at this location again in the future.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loxahatchee, Florida
1 review
5 of 5 stars Reviewed August 29, 2013

I was staying at the Extended Stay America in Carnegie recently. I was there for business. The hotel staff was absolutely fantastic. I was expecting several packages. The staff called me when 1 out of the 4 packages showed up on Friday. Paul, the maintenance supervisor was kind enough to carry the 56 pound box out to my vehicle. I was still waiting for 3 more packages. The staff called me the next day to tell me that they had not arrived. I was checking out the next day, which was a Sunday. I spoke with the staff on Sunday morning. They assured me that they would put on forwarding labels on when the packages arrived. I called on Monday, after I checked out, and was told that they still had not arrived. The packages didn't end up showing up until that Thursday. I called the hotel and they had already put the forwarding address on the boxes and shipped them back out with the postal carrier the same day. They were absolutely fantastic. I was so impressed. I would recommend this Extended Stay America to everyone. They were courteous, professional and showed me excellent customer service. I want to say thanks to Sarah, Marge and Monica. They were all awesome.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2013

Very pleasant experience....Excellent, friendly staff. room was clean and the bed was comfortable, though it seemed more like a full size bed rather than a queen. Staff offered us an additional inflatable mattress which worked out fine. Would definitely stay again!
B.J. Davis, Waco, Texas

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review, August 21, 2013
It was such a pleasure to read your review. We greatly appreciate you taking the time to write such a positive response. We strive for excellence in customer service and it is wonderful to hear that you enjoyed your stay.

I do apologize for the inconvenience with the bed size. All of our beds were replaced during renovation.

Thank you for your feedback and we look forward to seeing you again in the near future.
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Forest Hill, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed August 8, 2013

Hotel smelled like smoke. I had requested a non-smoking room, but the wing opposite mine was smoking, entire hall smelled like smoke; including my room. I have allergies to cigarette smoke and my eyes burned the entire next day. Sheets were questionable that they were clean; couldn't wait to get home into my clean bed. Towels small and scratchy. Location was difficult to get in; getting out was fine.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
1 review
5 of 5 stars Reviewed August 6, 2013

I just visited this hotel a week ago and had a great experience here with my family! It has been recently renovated- it was clean and looks very modern. The staff went above and beyond to assist me with my needs. Even though there is a coffee pot in the room (I was looking for a DD iced coffee) I called the front desk to ask for a local one. A few minutes later, there was a knock at the door and it was the front desk rep (who looks like Adam Sandler) with a Iced Coffee he had made! Truly above and beyond. I highly recommend the Extended Stay America in Carnegie!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manager_11525, General Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review, August 9, 2013
Anna - Thank you for taking the time to write about your most recent experience at our hotel. We do appreciate it and are pleased you had such a wonderful stay . I am glad we could accommodate all of your needs, and thank you for highly recommending our hotel!

We hope to see you the next time you are in the Pittsburgh area!
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Waterville, Ohio
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2013

We needed a place to stay near Carnegie for one overnight. Room was adequate. Sheets looked rumpled and I wasn't absolutely sure they had been changed from the previous guest (would have preferred the crisp, unwrinkled look of freshly changed sheets). Towels were small and scratchy. I wouldn't want to stay here for a long-term business trip.
The front desk clerk at check in was pleasant and helpful.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review, July 26, 2013
Jamie - Thank you for taking the time to write a review and give us your feedback. I apologize for the condition of the sheets. We are ordering brand new sheets next month for the beds. With the new sheets, the beds will appear more crisp and fresh. Still, we take great pride in customer service, and I am pleased to hear you were satisfied.

We do appreciate your comments and we hope to see you again in the near future. Please consider us for any future accommodations, we would love to have you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Pittsburgh - Carnegie

Address: 520 North Bell Ave, Carnegie, PA 15106
Phone Number:
Location: United States > Pennsylvania > Carnegie
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Carnegie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Pittsburgh - Carnegie 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stay America Pittsburgh - Carnegie Hotel Carnegie
Extended Stay America Carnegie
Extended Stay Carnegie
Carnegie Extended Stay
Extended Stay America - Pittsburgh - Carnegie PA, North America

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