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“Value not to good.” 3 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   1255 Harrisburg Pike, Carlisle, PA 17013   |  
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Ranked #24 of 26 Hotels in Carlisle
Williamston, South Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Value not to good.”
3 of 5 stars Reviewed November 2, 2012 via mobile

Great location for quick stay. not to chep. Has an good bar and food next door was good. Our room was nosmoking but smelled smoke both times i stay. Has big truck and rv parking. The free breakfest was good for free food.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, November 10, 2012
Dear Guest,

Thanks for choosing the Quality Inn during your recent visit to our area.

We appreciate you for the review and also take it seriously towards improvement.

It is heartening to note that you liked the location and also for appreciating the bar, the food and parking area.

Your other observations related to the smell of smoke in non smoking rooms have been taken care of and you shall not experience again.

We hope that you will surely choose the La Quinta once again and have a new experience.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
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    18
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 27, 2012

We spent a night here for Corvette Carlisle when prices were very high all over town. The room was clean, but definitely in need of updating and renovation. The linens were bare and I requested newer pillow cases. There were no pillow covers between the old pillows and the case which was thread bare and discolored. The newer ones requested were much better. Sheets were very thin. The towels were very thin but the newer ones they brought were much better.
I noticed the dresser drawers don't close and the paint was chipped in the bathroom and rusted. It was OK for a night but I recommend wearing flip flops in the room.
The breakfast was fairly good, but ran out of danish. Eggs were hard. They had a variety of things for breakfast, so really can't complain, but by 9:30, food was not very fresh.

Room Tip: Request newer linens if those you get are thin and stained.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southold, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 7, 2012

I stayed here for 2 days-First impression walking into the room was that it had not been updated in 20 + years- The bedspreads were a mustard color and overall room looked dingy. The bathroom had a stain on the floor from the sink leaking,shower grout was missing,cracked or black stained and no exhaust fan. The soda machines were not properly stocked and when you pushed the button for what you wanted something different came out. With this being said- The room was not worth the money we paid for it- The Motel 6 down the road was only $75/ night and from what my friends tell me was nicer then the Quality Inn. The only plus side to my stay is that the 2 ladies who worked the front desk were very nice & as helpful as they could be.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, August 24, 2012
Dear Guest,

Thank you for choosing Quality Inn Carlise for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• The housekeeping staff received extra training in regards to the level of cleanliness which we expect them to maintain in cleaning our rooms.

• Maintenance was instructed to make sure that the shower was working in the room which you occupied. They also received additional training in the matter of seeing to it that all facilities are in proper working order and clean.

I hope that the next time you visit our area; you will once again choose to stay at Quality Inn Carlise. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, Michigan, United States
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 23, 2012

Pluses: Eggs and sausages included in the hot breakfast; WiFi works well; inner first-floor rooms face the pool; easy access from I-76; large convenience store in the gas station next door; no complaints about the bed; I like the second sink just outside the bathroom; washer/dryer available for guests to use.

Minuses: Decor tired and a little stained; "newly redecorated" may refer to the big TVs in each room.

Overall good value

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 16, 2012

This hotel is my home away from home. I travel the NE US on a weekly basis and this hotel is my most frequent stopping point. The staff is always there to help. The accommodations are always clean and comfortable. And the price is a good value.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 7, 2012 via mobile

Stayed three nights and toilet and coffee pot were not cleaned the second two days, nor was coffee replenished. Wall paper peeling, mold, broken toilet seat, AC broken, stained linens. Would not stay again.

That said, the staff was very helpful and friendly. Moved us to a new room with an AC that worked.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, July 18, 2012
Dear Guest,

Thank you for choosing Quality Inn. for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. I am sorry that the experience did not turn out to be what you had expected. Upon receipt of your review, it was shared with the manager and ways in which our valued guests could feel that they were getting their moneys worth were discussed.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be very pleased. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 19, 2012

Travling & no computer in hand, ChoiceHotels was called for a Quality Inn in Carlisle, PA, which was the one where we stayed. Only thing comfortable about this room was the bed. A/C didn't work in the morning, floor edges dirty, mold in bathroom (health issue), toilet antiquated, tub didn't drain properly, color TV poor quality, location for truckers, wallpaper torn, old and antiquated; breakfast - scrambled eggs had no taste, no boiled eggs offered and the TV channel was not family appropriate. One could tell other guests were not pleased with the TV channel as well. If we had not checked in, we would not have stayed at this hotel. We will not stay at this hotel again. The price extremely exceeded the service. A refund has been requested from the hotel.

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, July 18, 2012
Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area. I am sorry that the experience did not turn out to be what you had expected.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees. They also received additional instruction in keeping the rooms properly stocked.

• Manager was approached about your report of Air conditioner and instructed to see to the necessary repairs.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1255 Harrisburg Pike, Carlisle, PA 17013
Phone Number:
Location: United States > Pennsylvania > Carlisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 26 Hotels in Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Quality Inn® hotel is conveniently located off Interstate 81 and Turnpike 76, perfect for business and leisure travelers. This Carlisle hotel is minutes from Dickinson College, Penn State Harrisburg, the U.S. Army War College, Hersheypark amusement park and the Carlisle Theatre, home of the Carlisle Regional Performing Arts Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Choice Hotels, Priceline, Hotels.com, Expedia and Agoda so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Carlisle
Quality Inn Carlisle
Carlisle Quality Inn

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