I made a reservation for 2 rooms at this hotel in November 2013 to attend our son's graduation in May 2014, but we had a change of plans. I called so that I could speak directly to someone at the local hotel and cancelled the reserved rooms December 17 2013. Imagine my surprise when our credit card statement for May of 2014 showed over $200 in charges for this hotel...When I called I was told that they had no record of the cancellation, so the reservation was treated as a no-show for two rooms for one night. I was asked for a cancellation number or the name of the person I had spoken to, but since the entire transaction had taken place over 6 months earlier and the trip itself a month prior, I had no records from the trip and at that point no recollection of the name of the desk clerk who had handled the reservation cancellation for me. After three phone calls I was put through to a bookkeeper who told me if the reservation was made online the cancellation would have to have been made online (the person I had spoken to in December to cancel the reservation said nothing about this) and that it was a corporate Days Inn policy not to issue refunds for "no-shows". I was told that she would speak to her general manager when I protested that we were not "no-shows" but cancellations for which the local front desk staff had not adequately processed paperwork or advised me to process online. I never got a call back. Needless to say, we will not be staying at this Days Inn ever again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Wyndham, Booking.com, Orbitz, Priceline, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your Days Inn Carlisle North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn - Carlisle, Pa Hotel Carlisle
- Best Inn Carlisle
- Carlisle Best Inn