We (family of 4) ended up here during a blizzard on the PA turnpike. We started calling hotels almost 3 hours earlier, and this was the only one we could get in to for the night. They reserved their very last room for us and we drove and drove and drove to finally pull in after 11 pm in the most god awful weather. They fully realized that we would most likely never stay here again, as we were merely passing through on our way to Philly and were caught in the storm the day after Christmas (while driving from Michigan). Yet they were over the top friendly from start to finish. I was pleasantly surprised to find that their breakfast was actually FAR better than what we would have found at a HOliday Inn Express. There were multiple hot items like scrambled eggs, bacon and sausage as well as waffles to make and just a slew of other foods. They were right in the middle of remodelling, and it looks like it will be nice. I heard people talking in the morning to the front desk staff. Apparently another family had sought refuge from the storm the night before also, and had attended the evening happy hour or whatever they call it. Upon learning that one of the little kids in the family had a birthday that day, the staff had (somehow! In the middle of a winter storm!) managed to make a birthday cake appear for the kid. Again, this was how wonderfully they treated all of us who were clearly not going to be returning customers. They obviously cater to business travellers and longer-term stays. I can imagine that they treat them even more like family than they treated us. Without hesitation I would say this was one of the friendliest staff groups I've ever met.
- Official Description (provided by the hotel):
- The Residence Inn Harrisburg Carlisle is perfect for relocations, weddings, visiting family or just for a vacation. ... more less
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- Also Known As:
- Residence Inn Harrisburg Carlisle Hotel Carlisle
- Residence Inn Carlisle
- Carlisle Residence Inn