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“Great Stay We'll be back!” 5 of 5 stars
Review of Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area

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Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area
2.5 of 5 Hotel   |   1152 Harrisburg Pike, Carlisle, PA 17013   |  
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Ranked #7 of 26 Hotels in Carlisle
Beaufort, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Stay We'll be back!”
5 of 5 stars Reviewed August 8, 2014

We sayed here our first night in Carlisle just wish we had stayed here all weekend instead of where we ended up. Top notch hotel great staff and a breakfast to be proud of. We will be staying here next year!!!!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, September 15, 2014
Dear Rick L,

Thank you so much for your wonderful review on TripAdvisor. We are so happy you enjoyed your stay with us and that we could accommodate you. We will share your review with our staff. We look forward to your stay with us next year.

Regards,

Sam Patel
General Manager
Holiday Inn Express & Suites Carlisle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    38
    13
    11
    1
    6
See reviews for
25
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Southold, New York
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed for 3 nights as we were in town for a show @ Carlisle Fairgrounds. Everything was top notch (service,cleanliness,beds etc) We already booked our room for next year. The manager Denise was also very helpful.

Room Tip: Choose a room on a higher floor
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, September 15, 2014
Dear Southold,

Thank you so much for taking the time to review your stay with us. We are so happy you enjoyed your stay with us during the Car Show and we look forward to seeing you again next year.

Regards,

Sam Patel
General Manager
Holiday Inn Express & Suites Carlisle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rittman
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

Overall, this was a decent hotel. We stayed here just one night on our way to our final destination. The room cleanliness was definitely lacking. There was a clear wrapper of some sort on the floor at the base of one of the beds. The bathroom mirror and faucets had spots that appeared to be from someone brushing their teeth. My husband and son enjoyed the pool and my son especially liked the pancake maker at breakfast. I would recommend this hotel mostly because of the convenience of its location.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, August 20, 2014
Dear Sammi B.

Thank you for taking time out of your busy day to leave us a candid review. I am so glad your family enjoyed the pool and breakfast, and regret that the cleanliness of the room did not meet your expectations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Jessie G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2014

My recommendation would be to forget all the other hotels in the area and just stay at this one. We were in transit and checked out a few hotels in the area. Went to Best Western down the road and was greeted by someone who didn't really care giving us a good deal. One can always haggle even if its just for a few bucks. So we checked out other hotels including the HI express. At the HI express were greeted by a VERY friendly staff with a great sense of humour who went the extra mile and gave us a good rate. In the end it ended up cheaper than Best western AND it included breakfast.
Room was very spacious, modern and very clean. Breakfast was quite good and included western and cheese omelettes as well as sausages and the usual choice of cereals.
About 5 mins drive is a fantastic diner called the Middlesex Diner which was just fab!! Brilliant food at a very good price.
If we come back to this area we know were to stay and eat!

Room Tip: Get one at the top floor and away from busy road
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, September 15, 2014
Dear herbmont,

Thank you so much for taking the time to review your stay with us. Our staff works very hard to make sure all our guests enjoy themselves, and I'm glad we accomplished our goal while you were here. We look forward to to seeing you again should your travels ever bring you to the Carlisle area.

Regards,

Sam Patel
General Manager
Holiday Inn Express & Suites Carlisle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 29, 2014

The manager, Denise is great. Best manager interaction ever. Her staff member brewed fresh coffee for my niece and I at 11:30. I didn't ask her to do that. Denise was on site very visible as we're the other staff members. My tv was unplugged silly me didn't know. Someone came right away. The hotel has three computers with a printer. Very modern. Very beautiful. The breakfast options were so high end and a variety. Check out was smooth. I didn't feel rushed at all. The entire staff was five star. Anyone who complains about the service is lying. I saw one unhappy camper and the issue had nothing to do with the hotel and Denise was still accommodating. This place offered way too much. Be weary of someone who had unrealistic expectations. Some people don't travel we'll no matter where they go.

Room Tip: The suites are great if traveling with kids or having families come by the room for a visit. My daug...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, September 15, 2014
Dear Iris G,

Thank you so much for your wonderful review on your recent stay with us. We are so happy you enjoyed your stay and the amenities we have to offer here at the hotel. Thank you again for staying with us and we hope to see you again soon.

Regards,

Sam Patel
General Manager
Holiday Inn Express & Suites Carlisle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

Staff upon a late check-in was very friendly, and the room as well as the rest of the hotel was spotless. This was a great place to crash for a few hours during a long road trip. The price when we booked (last minute) seemed high, but the bed was great, everything was clean, so we will take it.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, July 23, 2014
Dear wanderingpair,

Thank you so much for your wonderful review and "Five Star Rating." We are so happy you enjoyed your stay with us. We hope you will come back should your travels bring you back to the Carlisle area in the future.

Regards,
Sam Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 11, 2014 via mobile

The hotel was nice, clean and dog friendly. But thank goodness we had left over food with us, as dining experiences around this area are slim to none. Unless you want only fast food. Otherwise a good place to stay. We always use HIE as they are dog friendly!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area, responded to this review, July 22, 2014
Dear Diane M,

Thank you for your review on your recent stay with us. We are so happy we could accommodate you and you enjoyed our "pet friendly" rooms. We hope to see you again soon.

Thank you,
Sam Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area

Address: 1152 Harrisburg Pike, Carlisle, PA 17013
Phone Number:
Location: United States > Pennsylvania > Carlisle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 26 Hotels in Carlisle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel And Suites Carlisle Harrisburg Area 2.5*
Number of rooms: 103
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