We arrived after a long road trip and just wanted a stay that had access to a hottub for a little wind down time. We were place in a building away from the main hotel. This meant we had to walk outside to get to the pool area. We were not happy but after being told that the main building had no hot water we agreed to go with it. Well the room was dark and dingy, the curtains were torn and the room looked like it had not been dusted in years. The restaurant was closed, we later found out due to sanitation issues no surprise there. We still were going to just tough it out but once we arrived to the indoor pool area it was freezing and the hot tub was ice cold. This defeated the whole point of the stay. We sure could not relax in that dingy, depressing room. We immediately asked for a refund and told them we wanted to check out. We had only been there less than 1/2 hr. We were told that there was no manager on site and we would have to call back the next day for a refund. I could go on and on but the Carlisle has definitely seen better days. Obviously no updates or even upkeep has occurred. Pics on website so deceiving :(
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