We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Worst of the "WORST"” 1 of 5 stars
Review of Panera Bread

No photo provided
Got a photo?
Add it.
Panera Bread
1500 Camp Hill Mall, Camp Hill, PA 17001
717-920-9901
Website
Improve this listing
Ranked #64 of 97 Restaurants in Camp Hill
Restaurant details
Harrisburg, PA
Top Contributor
79 reviews 79 reviews
70 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
“Worst of the "WORST"”
1 of 5 stars Reviewed September 1, 2013

As many will see I try to be fair & generous with my reviews. I have over 50 years of experience in the customer service industry, a number of those years in the restaurant trade. However having visited this Panera Bread location was a nightmare. The three items my friend & tried to order, we were told it would be a 16 minute wait. So I ordered a different item, only to have to wait 15 minutes any way till my beeper went off. I return to the cashier only to be told I needed to go to the other end of the counter to pickup my food. Gee, it would have be nice to have been told that when I paid for my food. Off to the other end of the counter to get my food, only to wait, without anyone saying I will be with you in a minute. Oh, I forgot to tell you when I went to get my coffee, I was only able to get a half a cup of Hazelnut coffee until the pot ran out.

My friend waited another 15 minutes to get a danish. I told my friend I could not put up with this mediocrity one more minute. I left my receipt and our food with the cashier with the simple phase this was the absolutely worst restaurant experience.

I could not stay for my $13.00 refund. This place sucked the life out of me. I heard good reviews about some of there other locations, I guess I went to the wrong one.

  • Visited September 2013
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5 reviews from our community

Visitor rating
    1
    0
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

Travelers who viewed Panera Bread also viewed

 

Been to Panera Bread? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Panera Bread, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.