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“Not worth the money” 3 of 5 stars
Review of Fairfield Inn & Suites by Marriott Butler

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Fairfield Inn & Suites by Marriott Butler
2.5 of 5 Hotel   |   200 Fairfield Lane, Butler, PA 16001   |  
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Ranked #3 of 7 Hotels in Butler
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Not worth the money”
3 of 5 stars Reviewed July 17, 2013

My family and I stayed here for a wedding and I have to say it was not worth the money. The staff was very friendly and the lobby area and breakfast was very nice. However the rooms were very disappointing! The nice lobby is misleading. These rooms need updating if they are going to charge over $130 a night. The carpets are outdated and the tubs have a huge dip in the middle along with rust spots. The shower head was broke and the door was all scuffed up. I would not stay here again unless they updated the rooms!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, July 29, 2013
Emmaruth1,
Thank you for your review and acknowledging that our friendly staff and great breakfast selection even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. We hope you’ll consider staying with us again. Thank you again for writing.

Sincerely,
Katie Zupsic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    22
    38
    9
    1
    1
See reviews for
31
16
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Bull Bay
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2013

Currently on an extended trip across USA/Canada and whilst this hotel is of the usual Fairfield quality standard there is nothing really to set it apart from the many other hotels we have stayed at other than the superb staff who were there to help with a genuine desire to be of assistance and nothing appeared to be too much trouble.

They should all be thanked for making our stay so pleasant.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, July 9, 2013
qos17,
I’m delighted to hear of your pleasant stay with us, and your appreciation of our staff. I’ll be certain to pass along your complimentary feedback to our team about their warm hospitality and excellence in service. We appreciate you choosing to stay with us on your extended trip across USA/Canada, and we hope to see you again soon. Thank you again for writing.

Sincerely,
Katie Zupsic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 5, 2013

Stayed here on a trip to Pittsburgh area for a weekend. Room was very clean, in good shape and bed was VERY comfortable. Staff was friendly and very accommodating. Hotel is in good location and would recommend this to anyone.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, May 17, 2013
Jeff L,
Thank you for your review and recommendation of our great hotel to future travelers. We’re delighted to have had you as our guest, and we’re happy to hear you enjoyed your stay. It's great to know that our clean and comfortable rooms, convenient location and friendly staff met your expectations during your visit. Please plan to visit us again the next time you travel to Butler. Thank you again for writing.

Sincerely,
Katie Zupsic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 10, 2013

Stayed for a business event and the people and room were great. The staff try to do everything they can to make you fell at home. The rooms are in good condition. The location of the hotel makes it very easy for attending any meetings in the Butler area.

Room Tip: I have stayed in different areas of the hotel on different visits and all the rooms are good
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, April 19, 2013
Dominick D,
We appreciate your review, and we’re happy you enjoyed your stay with us while in town for business. I’m pleased to hear that you felt well taken care of by our friendly staff and found our location convenient for your travel needs. We enjoyed having you as our guest and hope you’ll visit again soon. Thank you again for writing.

Sincerely,
Katie Zupsic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairmont, West Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

We had a fmaily event that required an overnight stay. This was our first time at Fairfiled Inn in Butler, PA. We would definitely go back again. The desk clerk was very friendly and accomodating because we wanted to pay for our room plus our daughter's room as they had not yet arrived. The lobby, eating areas, and coffee station was welcoming as was the glass water containers filled with either iced water with lemons or limes. Later in the evening chocolate cookies were provded at the front desk. We also enjoyed the pool and hot tub. I must say that the pool temperature was the warmest we have ever felt when staying a differnet hotels when we traveled. It was warm, relaxing and a very clean area with towels placed on the back of each chair. More towls were available as well. Our room was clean and neat and the bed and chairs in the room were very comfortable. All the staff that we encountered were smiling and friendly. All in all a great stay. Thanks Fairfield for making our stay an enjoyable one. P.S. The price was very affordbale too and we also got a AAA discount.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, April 15, 2013
Shirley U,
Thank you for taking the time to write a review about your stay with us at Fairfield Inn & Suites. We’re delighted you chose to stay with us for your family event and we hope you had a wonderful time. I’m happy to hear you found your room clean and comfortable, the pool area warm and inviting and our staff friendly and accommodating. We enjoyed having you as our guest and hope you’ll visit again soon. Thank you again for writing.

Sincerely,
Katie Zupsic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edison, New Jersey
2 reviews
4 of 5 stars Reviewed December 21, 2012

Stayed here on business for 2 nights recently because it was the only recognizable hotel name in the immediate area. Didn't have high expectations but was pleasantly surprised. The hotel was very clean and the staff extremely pleasant and helpful. I'll be in the area again early in the year and won't hesitate to stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, December 27, 2012
itsmginnj,
Thank you for taking a moment to write a review about your stay with us at Fairfield Inn & Suites. We're delighted to hear that you had a nice stay with us and plan to return soon. We appreciate having you as our guest and look forward to your next visit.
Sincerely,
Katie Zupsic, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cowansville, Pennsylvania
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed December 17, 2012

We are from the area and recently stayed here as part of a weekend getaway. We stayed in room 127 which had a Jacuzzi tub. The location is right off of SR422 and SR8 making it convenient for anyone traveling through the area. Check in and check out are quick. We had complimentary fresh chocolate chip cookies and warm apple cider on check in. Our room was large and had a mini-fridge, coffee maker, and microwave. The Jacuzzi was on the small side and we found it hard to both fit inside. The pool area was a giant plus and one of the largest indoor pools we have encountered. Even though the hotel was busy for the weekend, we found ourselves the only ones there. Great!!! The complimentary breakfast was average but well stocked. The heater was rather loud and kept turning on and off even though it was set at a modest temperature. The bedding was on the hard side but there was no road noise during sleep. There is a gas station and restaurant next door. The building is well kept and clean. With the other hotel choices in Butler, this would be one of the few we would contemplate staying at again. (This from a native of the area)

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Fairfield Inn & Suites by Marriott Butler, responded to this review, December 21, 2012
stay-home-mom-pa,
Thank you for your kind review. We're delighted to hear that you stayed with us for a weekend getaway and enjoyed your visit. I'm glad you found our rooms comfortable, pool enjoyable, and our property well kept. We hope you'll have another opportunity to getaway, and we hope you'll stay with us for another exceptional visit.
Sincerely,
Katie Zupsic, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites by Marriott Butler

Address: 200 Fairfield Lane, Butler, PA 16001
Location: United States > Pennsylvania > Butler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Butler
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Butler 2.5*
Number of rooms: 75
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Also Known As:
Fairfield Inn & Suites By Marriott Butler Hotel Butler
Fairfield Inn And Suites By Marriott Butler
Fairfield Inn Butler
Fairfield Butler
Butler Fairfield Inn

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