Just returned from what was one of the worst dining experiences of the past 10 years. The sad part is the place seems friendly enough, and I think the staff thinks they are doing a good job. We started with a beer then We ordered an app had salads and 2 different steaks, shared dessert, and coffee.
1st major issue:
Salads before appetizer, appetizer before finishing salad, steaks before half way through appetizer. Ok so you the timing is really horrible. FYI - steaks are $27
2nd major issue:
By now we have become confused who our server is: someone sat us, someone got us drinks, someone took our order, someone brought us food, we had to hail down a completely different someone to get our steaks sent back for proper cooking (see major issue 3), someone else cleared our plates and took dessert order. My count is now at 6 different someones but no ONE person to take ownership or accountability for our dining experience.
Major issue 3:
Our appetizer was fine (poppers) but the steaks were tasteless, way undercooked (ordered med got rare) after sending them back which I hate doing especially a filet mignon, they came back mid well. The ny strip was strangely grainy and also tasteless. Dessert was ok- cream puff with ice cream any hot fudge! Looked great but needed a knife to cut the "puff"!
We go out to eat several times a week everything from diner food to Thai. I have worked in the past for many years in the restaurant business so I understand the ins and outs and expectations from both sides.
With tax and tip our bill was $96.00. Not an inexpensive meal especially in rural PA. I told the manager of our issues when I got the perfunctory question: "how was everything" the excuses ranged from how busy they were (duh it's Sat night), under staffed,not the normal cook and this is how we have been doing things for 40 years!!
Needless to say we will not be going back, and I hope my review stops even one person from wasting their time and money!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.