We have been coming to Lancaster County for about 7 years now and this is by far the best place we stayed. Last year we stayed at one of their other establishments, the Amish Country Motel and were able to use the B.I.H. Family Inn amenities and decided back then that our next stay would be here and it was the right choice.
It is centrally located and you don't seem to be more than 10-15 minutes from some of the better spots in the area. The B.I.H. Farmer's Market is right next door and their delicious bakery is right across the street. Kitchen Kettle Village is 5-10 minutes down the road and Plain and Fancy is as well. The National Christmas Center is about 10 minutes away. Route 30 and all its craziness is about 15 minutes away if you miss the chain restaurants, etc. Dutch Wonderland is right there as well.
This Inn is nestled in some beautiful country and their staff is amazing. No request is ever denied and a smile is always present. These folks are also incredibly hard working and you would be lucky to find someone who works at this hotel not doing something.
You also cannot beat their 2 night package deals. We stayed for 5 days and booked two 2 night packages plus one day. We had vouchers for 4 breakfasts and 2 dinners at their smorgasbords and the food is outstanding. They also give you coupons and discounts for other businesses in the area as well as their bakery. It is well worth the money for sure.
I really only have 2 "complaints" if you want to call them that. We were there for Labor Day Weekend and it is usually a rambunctious crowd wherever you go. The indoor pool area was filled with rowdy kids, (understandable) but even more rowdy adults. The lifeguards really did not have any control over the crowd and it was hard to relax at all. One can say, relax in the spa but that is hard to do with 6 year olds cannonballing into the 102 degree water. Folks, 102 degree water is not for the young ones!!! My complaint is the lifeguards really should have monitored the indoor pool area better. Perhaps it is just the end of a long summer for them but we avoided the pool from Friday night through Sunday. We went back Monday evening and spent it peacefully with some senior citizen couples.
I also will back some of the folks who complained about the mold issues. It wasn't a real problem for us but we could see where they were cleaning the mold in the bathrooms. As the week went on and the weather became a little more humid we could see where it started to grow as well. This is an issue that the hotel needs to address in the pool building which is naturally humid because of the heated indoor pools and the spa. It is not a mark on the hotel because they really keep it clean and the staff is hard working. We we privileged enough to see the room next to us being cleaned on Tuesday as we were packing the car and I will say they take the rooms apart and really do a great job when you check out. Not sure if more dehumidifiers would do the trick but I can see where people would complain about it.
All in all, our plans are to keep going back to the Bird In Hand Family Inn and perhaps even hold our wedding there. There was so much to do for the 9 year old that you can even spend a day on the grounds between the small petting zoo; the insane fish and duck feeding frenzy at the pond; the mini golf course next door where you can get buy 1 get 1 free coupons for at the front desk; the walking trail; the basketball court; the tennis court; the Farmer's Market; the playground, etc., etc., etc. I look forward to spending many more stays at this wonderful establishment for sure and can only hope when the 9 year old grows up that she decides to bring her family as well.
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- Also Known As:
- Bird-In-Hand Family Hotel Bird In Hand
- Bird-In-Hand Family Inn Bird In Hand, PA - Lancaster County
- Bird Hand Family Inn