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“Small Rooms!” 3 of 5 stars
Review of Sleep Inn , Inn & Suites

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Sleep Inn , Inn & Suites
2.0 of 5 Hotel   |   3427 Street Rd., Bensalem, PA 19020   |  
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Ranked #3 of 9 hotels in Bensalem
Inwood WV
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Small Rooms!”
3 of 5 stars Reviewed November 5, 2012

This hotel is close to THE PARX Casino and adequately priced for being so close.

The Plus Side...
This is a very clean and well maintained property.

The Downside...
Very small rooms, hard beds, bed pillows are tiny (not average size), the free breakfast offered is VERY limited.

Room Tip: I heard that the suites in The Sleep Inn are a better choice
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, November 6, 2012
Thank you for taking the time to review our property. We appreciate all feedback we receive because it allows us to focus on issues we may need to address. Our location is one of our top features. We hope to see you again!
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102 people have reviewed this hotel

Traveler rating
    42
    32
    18
    5
    5
See reviews for
37
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Middletown, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

I frequently stay at this location and have since it opened. The Bensalem Sleep Inn has the friendliest and most professional staff I have ever encountered. The property is well maintained and very clean. From management to the front desk staff to the housekeeping personnel, they all are extremely accommodating and responsive to guest needs. I rate the property and staff A++.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, November 5, 2012
Thank you for taking the time to review our property. We value every guest and treat each one like family. We try to take care of every little need when you travel to make things easier. We appreciate your visits and look forward to the next!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comstock Park, MI
Top Contributor
165 reviews 165 reviews
61 hotel reviews
Reviews in 101 cities Reviews in 101 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 24, 2012

I reviewed this hotel about in May and had to stay near Bensalem again and thought I would see if anything changed. I arrived at about 4:30 with only one other car in the lot. Most hotels in the area were busier. Once again I was concerned, but that soon proved to be unfounded. Same efficient check-in, same superbly clean rooms. quiet up until 5:00AM then some road noise could be heard, Excellent bed and internet service. I had a breakfast meeting so cannot comment on the fare served. Excellent stay excellent staff.

Room Tip: stay as far back from Street road as you can as the road noise can disturb your slumber but not unti...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, October 25, 2012
We are happy to hear you returned and had a great stay! We thank you for your review and always try to make every guests stay as comfortable as possible. Please come back and see us again, no matter how long it takes, we will still be the same comfortable, friendly place you remember.
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Anaheim, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2012

arriving late and tired, the desk clerk got us a room fast. he was very friendly and smiled the entire time. the room was comfortable, a bit small but perfect for what we needed. the continental breakfast was a nice thing to wake up to also. i would definately stay there again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, October 25, 2012
Thank you for taking the time to review our property. We appreciate time is valuable and understand traveling can make things rough so we try to make check in speedy and easy. I'm glad you found your stay comfortable and hope you will return if ever in the area!
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Marietta, Georgia
1 review
5 of 5 stars Reviewed October 23, 2012

This was such a great experience! The room was clean and very comfortable! The staff was VERY accommodating and help us find everything we were looking for in the area. I needed help finding a Post Office in the area on a Saturday and Juan not only gave me three different options, he also printed out maps and went out of his way to let me know their hours of operation! Such a friendly place to stay and we loved the breakfast too! We will definitely be back in Bensalem again and will most definitely stay at the Sleep Inn!! Thanks for everything!!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, October 25, 2012
Thank you for taking the time to review us. We are delighted ti hear you had a wonderful stay. We try to make our guests as comfortable as possible and provide them with anything they need to navigate the area. We are here to help! It's the little extras that make us so special! I hope you will stay with us again if you are in the area.
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Binghamton, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

We have been coming to the Bensalem/Philadelphia area for 14yrs for our annual Girl's Weekend/Shopping Trip but this is our first time at the Sleep Inn.....and we will be back!! Juan, in particular, was wonderful! He greeted us with a smile, was helpful printing out directions for us to the outlet malls, and even helped us check in for flights upon departure! ALL the staff was friendly and very helpful!! The room was clean, the beds were comfortable and we loved all the pillows on the beds!! The continental breakfast was great too and a wonderful way to start our day! Thanks for everything! We'll see you again next year!!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, October 23, 2012
Thank you so much for taking the time to review our property!! We are delighted to hear you had wonderful experience with us because that is our goal! Our staff is trained to provide the best service and offer anything needed to make your stay as enjoyable and carefree as possible. A good nights sleep and a delicious breakfast are always a good way to start the day! Thank you for staying with us and we look forward to your return!
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Pennsylvania
Top Contributor
65 reviews 65 reviews
8 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 11, 2012

Very accommodating, helpful. Rooms need to be checked...our first room had bulbs burned out. We changed rooms so that we faced the back instead of the busy road. Second room had 3 burned-out bulbs. Got new bulbs at the desk and changed them ourselves. Pretty clean, some staining on the carpet. Comfortable bed. Breakfast at 6:30 wasn't quite ready, which is no big deal - unless you're on a schedule. Biggest problem was other guests...banging doors at 4:30am and singing?? Perhaps check-in process should include some hotel etiquette tips. But that's not specific to this hotel.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carla B, Director of Sales at Sleep Inn , Inn & Suites, responded to this review, October 16, 2012
Thank you for taking the time to give us a review. When issues are brought up by guest we strive to remedy the situation immediately. I apologize for the issue with the light bulbs. This has been addressed. It is always helpful to hear what people think from all different prospectives. As for the noise from other guests, we try to keep it a minimum and do advise them if they are being too loud. In the future, a quick call to the front desk would help make us aware of specific events. We do appreciate your feedback and hope that if you come back to stay with us you enjoy a more peaceful evening. I am happy to hear that for the most part you had a good stay. We look forward to seeing you again if you are in the area! Thank you again.
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Additional Information about Sleep Inn , Inn & Suites

Address: 3427 Street Rd., Bensalem, PA 19020
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn , Inn & Suites 2*
Reservation Options:
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Also Known As:
Sleep Inn Hotel Bensalem
Sleep Inn , Inn And Suites
Sleep Inn Bensalem
Bensalem Sleep Inn

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