I returned this afternoon from a delightful two night stay the Omni Bedford Springs. What stood out the most was the outstanding customer service. Every employee that we encountered was friendly and went one step beyond what we could imagine to make our stay comfortable. The purpose of our trip was a getaway to do absolutely nothing and we were very comfortable doing that at the Omni. We were able to grab quick breakfasts at Che Sara Sara and we enjoyed cocktails and dinners at the Tavern. We lounged in a few of the many comfortable seating areas throughout the resort. While spending an evening reading by one of the fires, it became a little chilly so the easiest fix was to grab a couple of towels from the pool and wrap up. Within a short period of time an employee offered us blankets (I’m not sure if it was 100% out of pure niceness or because we looked a bit off with white and blue towels wrapped around us). The valet parking folks were very nice and efficient. The housekeeper was very kind and provided evening turn down (the only negative we could possibly say is that there were no mints on our pillows at turn down). The room was very clean and comfortable.
Because the wet areas are not open at the Spa and the prices are a bit high for the current lack of amenities, we did not have spa treatments, but we do hope to make a trip back when the spa is up to full speed; I can only imagine that the Spa would be as wonderful as everything else at the resort.
There are many other things that can be done at the Omni, it was the perfect fit for 48 hours of chill time with none of the responsibilities of home.