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“Good value” 4 of 5 stars
Review of BEST WESTERN Wilsonville Inn & Suites

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BEST WESTERN Wilsonville Inn & Suites
2.5 of 5 Hotel   |   29769 SW Boones Ferry Road, Wilsonville, OR 97070-9211 (Formerly Wilsonville Inn & Suites)   |  
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Ranked #2 of 8 Hotels in Wilsonville
Lawrence, Kansas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Good value”
4 of 5 stars Reviewed March 7, 2014

Stayed here in February while visiting family. Rooms were clean and spacious, breakfast was satisfying, coffee was just right. The guy at the desk was clearly busy but did a good job helping everyone in a timely and friendly fashion. We'll be back!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, March 10, 2014
Thank you for posting your nice comments on Trip Advisor. We try to keep our rates low so you can enjoy our community by shopping and site seeing. I'm glad that you stayed with us as you have so many other choices in the area. It was our pleasure to have you as our guest while visiting Wilsonville.
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169 reviews from our community

Traveler rating
    59
    56
    28
    14
    12
See reviews for
74
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Seattle, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

I have stayed at the hotel twice with family members while in Wilsonville, Oregon. I will most likely stay here again when I am in the area again. The beds are comfortable and the hotel is very clean.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, March 5, 2014
Thank you for sharing your wonderful comments about our hotel. I am glad you chose to stay with us when you have so many other options around to choose from. We look forward to seeing you in the future, and again thanks for the great review!
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springfield, United States
1 review
5 of 5 stars Reviewed February 20, 2014

As with many Best Western our stay was comfortable and free of any problems. The hotel is right off the freeway and close to Portland, but has very quiet rooms. It hassome rooms with seating area. very nice. The staff is helpful and friendly.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, March 6, 2014
Thank you for your great compliments about your stay at our hotel, i apologize for the delay in the response back to you. i am glad you chose to stay with us when you have so many other choices. it was our pleasure to have you and hope you visit us again when in the area, have a great day!
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Talent, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014

The food warmers on the breakfast buffet were not pre-warmed. Therefore, putting hot food into them actually cooled the food off. The eggs, gray, bacon and other hot breakfast foods were cold. Also, the hot water in the dispenser was lukewarm. Maybe if the water was put through the coffee maker without coffee grounds, the hot water would have been hot enough to drink. I told the breakfast attendant about the cold food and the hot water, but I was treated like I was just a complainer. Also, the internet connection was poor. I kepted getting kicked off. They need to give the internet a boost in power.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, March 6, 2014
First i want to apologize for the late response to your review, i also want to say i am very sorry your experience staying with us was not up to your expectations. i have went over this review with all my staff, i hope you will consider staying with us again to let us show you that we do strive for excelent customer service. Have a great day!
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A TripAdvisor Member
5 of 5 stars Reviewed February 6, 2014

The room was phenomenal. Had a great work space that was separated from the bed area. The Ram has great food and is almost directly across the street. Pool and Fitness area are very clean and nice. Any amenities that you might forget are at the front desk, or there is a CVS and 7-11 within walking distance.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, March 6, 2014
I want to apologize for the late response to your review. thank you so much for all the great compliments about your stay with us! i hope when in the area again, you choose to stay with us. it was a pleasure to have you as our guest. have a great day!
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Tillamook, United States
1 review
5 of 5 stars Reviewed February 4, 2014

Toll-free reservation line offered a government rate of $79.99; but phone call to property for a 2nd room for coworker provided gov't rate of $99.99 and verbal debate. I called toll-free line back & got the $79.99 rate. Federal tax exempt forms were not honored at this property and we were both charged full room taxes; although the explanation given to us was that staff & supervisor did not know how to use the forms, and that the property's accountant will make adjustments sometime in the future to credit the taxes back to our cards. I do love this property & staff; - they all went above the call of duty to assist my coworker with a Lincare medical device delivery to the hotel. However, I think a little cross-training on government stays (rates & tax exemptions) might be in order...

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuba City
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

Location right off of I-5, close to anything in Wilsonville, and about 25 minutes to Portland or Salem. Staff very professional, room immaculate. Breakfast was typical, but on the high end. We'll stay here next time.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystie D, General Manager at BEST WESTERN Wilsonville Inn & Suites, responded to this review, February 11, 2014
Thank you for sharing your wonderful comments about your expirience staying with us. we do have a great breakfast and in walking distance to many other resturants and things to do. I am glad you stayed with us when you have so many other choices. it was our pleasure to have you while visiting Wilsonville,OR.
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Additional Information about BEST WESTERN Wilsonville Inn & Suites

Address: 29769 SW Boones Ferry Road, Wilsonville, OR 97070-9211 (Formerly Wilsonville Inn & Suites)
Phone Number:
Location: United States > Oregon > Clackamas County > Wilsonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Wilsonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Wilsonville Inn & Suites 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Nestled on the banks of the Willamette River, the BEST WESTERN Wilsonville Inn & Suites is right on I-5, close to Portland and borders the Willamette Valley.A stay here puts you only minutes from the vineyards and tasting rooms of the Willamette Valley and Yamhill Valley Wine Trails!Portland, Oregon's largest city is our next-door neighbor. You'll avoid the prices and traffic of the downtown Portland hotels and still be close enough to be in the heart of the cities shopping or cultural attractions within twenty minutes!Do you mountain-bike, cycle, ski or snowboard? You're in luck! Oregon's Mt. Hood Territory abounds with recreation and is our fun-filled backyard! Need a day at the beach? The spectacular Oregon coast is a beautiful hour and a half drive away, through wine country too!You can always stay in Wilsonville to play as well. We have nearly 200 acres of parks, trails, sporting fields, amusement parks, water features and more! With free public horse-shows from May to September, free concerts in the park, festivals, and family fun around every corner, there is a lot to do and see here! ... more   less 
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Also Known As:
Wilsonville Inn And Suites
Wilsonville Hotel Wilsonville

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