Dear Mr. Kraft:
I would like to commend an employee, Gilbert, at the front desk of
your property in Tualatin, Oregon for his quick thinking and kindness
Thursday evening, August 19, 2010.
I made a reservation by phone on Tuesday of that week, but when I
printed out the reservation I did not check the details as I usually
do because I was in a hurry. When I went to check in Thursday night,
Gilbert informed me that my reservation was for the previous night and
I had been charged as a no show. I explained what had happened on my
end and he promptly moved the payment from Wednesday to Thursday and
accommodated me with a room.
I know I told the reservation agent the day and the date of my travel
and I have never had this kind of a mix up happen before. I am so
grateful that Gilbert could make the switch for me. Thank you for
hiring quick-thinking employees who put the guests needs first. It is
a refreshing change.
His behavior also encouraged me to sign up for Choice Rewards and I
now look forward to staying at more Choice Hotels as I travel back to
- Official Description (provided by the hotel):
- Serving business and leisure travelers, the 100 percent non-smoking Comfort Inn & Suites® hotel is located in the heart of Tualatin's business district amid major corporations, upscale restaurants and an array of fine gift and clothing shops. This Tualatin hotel is across the street from Starbucks. Bridgeport Village, one of Oregon's newest and finest shopping experiences is less than two miles away. Washington Square mall is a favorite and is home to The Cheesecake Factory restaurant. Popular attractions close by include Family Fun Center & Bullwinkle's Restaurant. Langdon Farms Golf Club, one of five golf courses, is a 10-minute drive from the hotel. As Gateway to the Wine Country , over 15 wineries in Washington County are just a short drive away, welcoming visitors to come tour the Willamette Valley. Portland International Airport is 20 miles from this Tualatin, OR hotel. We are also in close proximity to the annual Tualatin Crawfish Festival. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Choice Hotels, TripOnline SA, Odigeo and Tingo so you can book your Comfort Inn and Suites Tualatin - Portland South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Tualatin
- Tualatin Comfort Inn