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“The Best at the Plus” 5 of 5 stars
Review of BEST WESTERN PLUS Cascade Inn & Suites

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BEST WESTERN PLUS Cascade Inn & Suites
23525 NE Halsey Street, Troutdale, OR 97060-2814   |  
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Ranked #1 of 5 Hotels in Troutdale
Medford, Oregon
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“The Best at the Plus”
5 of 5 stars Reviewed February 2, 2014

Jessica at the front desk is just what you want to be greeted by when you just got done driving all day very helpful and pleasant .

The Motel exceeded our expectation very clean and the suit was just awesome pillow top beds good size TV the property inside and out looked new. About ( 18 ) years old.

Very quite had a great night sleep.

Breakfast bar was complete with all the trimmings and well stocked and clean.

I will recommend this Best Western the my Family and Friends.

With Jessica at the front desk you can't go wrong. ( nice ride )

Thanks

Ted Vanderm

Stayed February 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, February 25, 2014
Jessica is very special to us and many of our guests. I'm glad you experienced her and her crazy sense of humor. We're also very happy to hear you enjoyed your stay.

Thank you for taking the time to review our hotel and we hope to see you again.

Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    136
    68
    17
    7
    6
See reviews for
81
88
7
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Kennewick
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2014

We had a larger room than expected with a sitting area. We had room for the whole family of 5. It was clean and beds were nice. This was our second stay and will stay there again in the future if in the area.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, February 25, 2014
Glad to hear you enjoyed your stay and the over sized room. We look forward to your return.

Thanks for taking the time to write this review.

Safe travels,
Kim
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seattle, United States
1 review
4 of 5 stars Reviewed January 26, 2014

this is a new place for me to stay while I visit Portland, OR area which I do often. I will definately give them a second chance. There is some confusion around times that they serve the free soup and cookies in the evenings. Their breakfast was very good, complimentary. The rates of the rooms are terrific.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, January 27, 2014
Thank you for giving us a try and writing a review. Sorry about the cookie time confusion. We serve complimentary soup Monday-Thursday around 6:00 pm. The cookies are every night also around 6:00 pm. Some of our guests are not able to be here around cookie time but of course would love to have some cookies when they return later in the evening. If you let the desk know they will be happy to hide a few in back for you to pick up when your return. :)

Thank you for your business and we hope to see you again soon.

Kim, GM
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post falls, United States
1 review
5 of 5 stars Reviewed January 20, 2014

The staff at the Best Western was very helpful and professional. Accomadations were clean and comfortable. Good value for the price. Would suggest this as a place to stay if you are looking for a quiet place to catch some zs.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, January 27, 2014
Thank you for your review. We are pleased to hear you enjoyed your stay. This is typically a quiet hotel which our guests love and if it ever does become noisy just give our desk a call and we will have our security take care of it. We want all of our guests to get great rest.

Thank you for your business,
Kim
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Redmond, United States
1 review
5 of 5 stars Reviewed January 18, 2014

I highly recommend this hotel to any one. its very clean and the staff was excellent. The amenities, pool, work out room, and breakfast were all excellent. I stayed here once a week for the last year and have always been very happy.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, January 27, 2014
Thank you for talking the time to write your review. We appreciate your loyalty and are glad to hear you always enjoy your stay.

Kim
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Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2014

I recently stayed in this Best Western facility and found it to be a very welcome representation of the Best Western Plus Hotels. I like its location right off Hwy 84 so it has great access to the airport and locations on the East side of the greater PDX area! The hotel knows hospitality and cleanliness! The breakfast was a great spread of the BW Plus favorites, Thanks for another great home away from home!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, January 17, 2014
Thank you for taking the time to let us know about your recent stay with us. We appreciate your business and your opinion. We are glad to hear you enjoyed our amenities and if there is anything we can do to make your stay even better the next time you are in our area please let us know.

Regards,
Kim
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Seattle, United States
1 review
4 of 5 stars Reviewed January 4, 2014

Friends were staying at the McMinneman's down the road. This gave us access to that location for meals and other gatherings while still enjoying "all the modern conveniences." Although the hotel was busy and we were on first floor near the pool and workout room, noise was not a problem. The heating/AC and bathrooms in our rooms (accessible with a shared cross door) were all in very good order. We slept great! Though this is not a resort hotel, it provided us with everything we needed. Staff were courteous and attended to our requests in a timely fashion. The location is quite near to some shopping malls that included a Fred Meyer with a great array of both grocery and discount retailer items. Would definitely stay again.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review, January 6, 2014
Thank you for writing a review of our hotel. We appreciate you taking time out of your day to let us know how we are doing.

We are glad you found our location convenient to McMinnemen's Edgefield. We get a lot of guests attending reunions, concerts, weddings, and other events being held there but enjoy the amenities we have to offer that help keep the whole family entertained.

It is our goal for our guests to have a great experience with us and if you ever find something not in working order please don't hesitate to let us know. Our maintenance man is always smiling because he loves to fix things.

Thank you for your business and we hope to see you again soon,
Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Phone Number:
Location: United States > Oregon > Troutdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Troutdale
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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