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“Relaxing place to stay” 5 of 5 stars
Review of BEST WESTERN PLUS Cascade Inn & Suites

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BEST WESTERN PLUS Cascade Inn & Suites
2.5 of 5 Hotel   |   23525 NE Halsey Street, Troutdale, OR 97060-2814   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 5 Hotels in Troutdale
Certificate of Excellence 2014
A TripAdvisor Member
“Relaxing place to stay”
5 of 5 stars Reviewed November 13, 2013

The staff at Best Western Cascade Inn and Suites are extremely friendly and helpful. We enjoyed the fresh chocolate chip cookies in the evening and the breakfast was plentiful and lovely. Our room was clean, quiet and the bed was comfortable. Nice pool and Jacuzzi, too.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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265 reviews from our community

Traveler rating
    160
    75
    17
    7
    6
See reviews for
91
96
8
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed November 11, 2013

I would not recommend staying here. My daughter checked in before I did and was told that my credit card was denied. This was very upsetting to her. When I arrived later that night, I let them know that our room as booked using Travelocity so the room as paid by them, the clerk didn't know how to identify this transaction. We ask for a non-smoking room, this room had definitely been smoked in recently and sprayed with fabreeze or something. The room was clean but in need of some repairs and painting. The breakfasts were good and the rest of the staff was helpful and friendly.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, United States
1 review
3 of 5 stars Reviewed November 10, 2013

I had mixed reviews in regard to my stay at this location. I had cold water two mornings, a wake up call that was an hour earlier than requested, had to deal with a large part of individuals who were also staying that this location, had large trucks that started their engines at 4:30am outside my room, and had some staff that were wonderful and other staff who were terrible. The staff that were terrible informed me they would address an issue and then it was never addressed. However, the breakfast was great! I felt the interior of the motel was clean and nice. I would probably stay there again to give it another try.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 9, 2013

This was a very nice motel in Troutdale, OR near the Columbia Gorge. We were here to attend a Veterans Thank you at Reynolds High School the next day and these accommodations met our needs and were close to our destination. The room was extremely comfortable and we had a quiet one and the end of the hall. The staff was friendly and the cookies were great!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 29, 2013

We stayed here one night on our way to Seattle. The room was very clean and the bed/pillows were quite comfortable. The front desk clerks were exceptionally helpful and friendly. The night clerk gave us a very good recommendation for dinner.. Bumpers Grill and Bar, a very upscale cozy restaurant just down the street. The complimentary breakfast was good, and there were fresh, hot cookies at the front desk in the evening. We'd definitely stay at this hotel again. It is also pet free--a requirement for us because of pet allergies.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston, United States
1 review
5 of 5 stars Reviewed October 29, 2013

Clean, comfortable, great staff and excellent service. Evening soup and cookies and a great breakfast! travelling on business the wi-fi was fast and easy to access. nice pool, guest lanudry, work out room and easy to park.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

Barely out of the city and very quiet. A good Best Western breakfast. Easy Hop On 205 North the next day. Easy access to the Columbia R gorge, too. Comfortable, clean. One of the top four BWs on our recent trip of 10 BW stays.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Phone Number:
Location: United States > Oregon > Troutdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Troutdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Cascade Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel

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