First, as my review title states, I will be back to this Embassy Suites. I'm mainly writing this to give a heads up to fellow travelers and hope hotel management reads it. I've been staying here for years, but this last trip there were some disturbing trends. First, the pros:
Walking distance to lots of shopping, great restaurant (Stock Pot) right down the street
Quiet rooms, particularly for a busy area
Convenient to lots of south Portland area business
Spacious rooms, even for an Embassy Suites
Friendly and helpful staff
Unfortunately, the first thing I noticed on this trip as I got into the elevator was the absolutely filthy control panel. It was so filthy I didn't want to touch it, and in the middle of flu season too. I did see someone cleaning another elevator, hopefully they hit the one I was in next, but it looked like it hadn't been cleaned in months.
Checked into my room and grabbed a glass for water and immediately it felt gritty. I held it up to the light and it was a mass of fingerprints and dried.....stuff. It was obvious a maid had not even tried to wipe it off or made a mistake and grabbed a dirty glass and put it out instead. Really put me off on the room though.
The breakfast is poor; greasy and unappetizing. I stay in lots of Embassy Suites, and this one is bad even by the relatively inexpensive standards most of them have. Soggy fruit, greasy hot breakfast, it just isn't very good.
I will return because the pros outweigh the cons, but this hotel needs some attention to detail.
- Official Description (provided by the hotel):
- The impressive Embassy Suites Portland-Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Evening Reception featuring complimentary drinks and light snacks. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children's Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers and is equipped with over 24,000 square feet of meeting and event space to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The 100% non-smoking, all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. The hotel is pet friendly - dogs only - for a small charge. ... more less
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- Also Known As:
- Embassy Suites Hotel Portland
- Embassy Suites Tigard
- Tigard Embassy Suites