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Embassy Suites Portland - Washington Square Hotel: Traveler Reviews

3.0 of 5
9000 SW Washington Square Road, Tigard, OR 97223
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Embassy Suites Portland - Washington Square Hotel
Ranked #3 of 10 hotels in Tigard
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231 reviews from our community

    Trip type
Traveler rating
    63
    98
    46
    10
    14
Date Rating
Bend, Oregon
Top Contributor
99 reviews 99 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
56 helpful votes 56 helpful votes
“A Little Outdated But Generally Very Good”
4 of 5 stars Reviewed October 17, 2012

I have stayed in a number of Embassy Suites, and this one is quite nice but in need of a little sprucing up. Like all Embassy Suites, it provides an evening manager's reception as well as cooked to order breakfasts. All good, but on one of the mornings they were so busy that there were lines for breakfast and seating areas were all consumed. To their credit, they had the area adequately staffed and they turned over tables in short order while keeping the area clean.

Sprucing up means that the internal hallway carpets looked like they could stand a good cleaning and the TV's in our room were both fuzzy CRT's with remotes that were quite balky.

As a HiltonHonors member, there were no extra perks. I was particularly offended that they charge $9.95 per day for in room Wi-fi. There were guest computers in their business center, but they were exceedingly slow dinosaurs.

Being next to Washington Square Mall, it was convenient to shopping and restaurants. We made several trips to downtown Portland, and it was quite easy to do that. On the whole it felt crowded to me - small atrium, parking with narrow spaces ..... some in nooks and crannies, and surrounded by busy side streets.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Oskarduck about Embassy Suites Portland - Washington Square Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“clean, friendly, quiet, but needs an update”
4 of 5 stars Reviewed October 16, 2012 via mobile

I live in hotels and just spent two weeks here. Hotel is a bit out of town but in a convenient location. PROS: quiet, free parking, good free breakfast and evening reception drinks and snacks, large comfortable suites, clean, friendly attentive staff. CONS: same food every day, only two laundry machines for entire hotel, TV sets are old with no HDMI input, windows don't open and room can get stuffy, pool and hot tub heavily used by kids, wi-fi overpriced. Will stay here again.

Stayed October 2012, traveled solo
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Ask Greg J about Embassy Suites Portland - Washington Square Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Nice Hotel Friendly Service”
4 of 5 stars Reviewed October 11, 2012

This hotel is 8 miles outside or portland. A very easy drive into portland right off the free way. They have a great breakfast and happy hour at night. They are pet friendly. The desk clerks are very helpful . We ask for some places to eat and they printed out a paper with places with in five miles of hotel. The room were very clean my only complaint is the TVS this is the 20 centery please tube tvs in this modern day. Real pluses . Great Breakfast, free parking cocktail hour clean room, pet friendly friendly service and a nice resturant what else can you ask for. There is a very bif maul right out the back of the hotel within walking distance.All the big department stores are there plus a big sporting goods store.

Room Tip: I think all the rooms would be nice We were there during a Navy Formal and it was still very quite.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rich076 about Embassy Suites Portland - Washington Square Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
All American City
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Nice Stay”
4 of 5 stars Reviewed October 8, 2012

This is an older Embassy Suites, but my husband and I enjoyed our stay here. I love the hilton brand hotels, because you usually get a clean room and excellent customer service.

Pros:
Room was spacious and clean.
Excellent breakfast and service. Every morning you get to enjoy a hot and complimentary breakfast. The omelets were delicious. Because you're on the west coast you don't get the grits but home fries instead, which were consistently delicious.
Convenient to restaurants and shopping. Washington Square mall was within walking distance.
Felt safe.

Cons:
Terrible parking area and parking spaces were very narrow.
Courtesy guest computers were ancient. It reminded me of dial up.
Wi-fi was an additional $9.95 per day.

Overall, an 8 on a 10pt scale.

Room Tip: I always choose a room away from the atrium or elevators. Also, this hotel is in the process of upgr...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sunshine0214 about Embassy Suites Portland - Washington Square Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinckley, England
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
“Good Stay”
4 of 5 stars Reviewed October 5, 2012

This hotel stay was good, with a comfortable spacious suite. We didn't much like the corridor layout as it puts you on show with the curtains open. Closing them makes the overall room very gloomy.
Plus points were the "Manager's reception" in the evening which provides free drinks and nibbles, and the good breakfast. There is also a free shuttle to the light rail station that gets you into Portland.
Minus point - there is no business centre.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask arnoldo33 about Embassy Suites Portland - Washington Square Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Portland - Washington Square Hotel

Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites
Address: 9000 SW Washington Square Road, Tigard, OR 97223
Phone Number:
Region: United States > Oregon > Tigard
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Tigard
#4 Business Hotels in Tigard
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The impressive Embassy Suites Portland-Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children’s Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers. The Tigard hotel is equipped to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Manager’s Reception featuring complimentary drinks and light snacks. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. ... more   less 
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