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“Impressively clean, great staff, good breakfast” 5 of 5 stars
Review of BEST WESTERN PLUS Hartford Lodge

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BEST WESTERN PLUS Hartford Lodge
2.5 of 5 Hotel   |   150 Myrtle Street, Sutherlin, OR 97479   |  
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Ranked #1 of 2 Hotels in Sutherlin
GreenLeadersBronze level
Los Altos, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Impressively clean, great staff, good breakfast”
5 of 5 stars Reviewed July 20, 2013

Typical Best Western + in terms of room and location, however staff at reception desk and cleanliness are way over the top. Interesting breakfast formula (cooked to order eggs or pancakes), however not sure that I would choose it over a traditional continental breakfast (smaller selection of pastries than other BW hotels for guests who do not like eggs, but good effort and great for people who do like eggs!).

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
Thank you for writing this review for us. I am glad that you enjoyed your stay and found our staff to be so welcoming! We pride ourselves on our customer service from the moment our guests arrive to the moment they checkout in the morning. I am glad you were able to enjoy our breakfast. I hope that you got the chance to help yourself to our full breakfast buffet as well as the cooked to order portion. The buffet is where our guests find items such as waffles, cereal, oatmeal, biscuits and gravy, fresh fruit, yogurt, toast, bagels, sweet breads, etc. I sure hope we get another chance to serve you in the future. Safe travels!
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Fairfield
Top Contributor
249 reviews 249 reviews
31 hotel reviews
Reviews in 94 cities Reviews in 94 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed July 19, 2013

This is an attractive, woodsy hotel building with large, comfortable, and exceptionally clean rooms. Our room was nicely decorated, with a comfortable bed and lots of special touches and amenities, including a dressing table and chair with a make up mirror, cotton ball canister, and more. The rate includes a fresh, cooked to order breakfast, along with a standard breakfast buffet to round it out. Lovely pool and spa facility, public seating areas, and pleasant, friendly staff members who seem to genuinely care about their guests. Conveniently close to the freeway, but surprisingly quiet.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
We really appreciate you taking the time out of your day to write this review for us! It is nice to hear that you truly enjoyed your stay. We try to put those little added touches in the room, such as the cotton balls and q-tips, to make our guests feel as comfortable as they are in their own homes. I am glad that you were able to enjoy our indoor pool and Jacuzzi! Please stop by and see us again next time you are driving through our area! We would love to have a chance to provide you with another top-notch experience!
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Belfair, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2013

Everything you would expect from a BW. Room was clean and comfortable. The staff were courteous and helpful. Good breakfast. Easy access from freeway. Pool and hot tub were great. Beds were comfy. We will definitely stay here again the next time we are passing through.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
Thank you for taking the time out of your day to write this review for us! I am thrilled to hear how comfortable you were as a guest of ours. We try our hardest to make sure our guests have the best hotel experience we can offer and it sounds like we did well in meeting that goal for you. We all look forward to seeing you next time you are traveling through Sutherlin, Oregon!
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anchorage, United States
1 review
5 of 5 stars Reviewed July 17, 2013

Our first time we stayed at a Best Western Plus in Wasco Ca. we were convinced to book with Best Western Plus Hotel always. We stayed at a Best Western Plus Hartford Sutherlin Or. Again we were very pleased

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
It is nice to hear how reliable you have found the BEST WESTERN PLUS brand to be. We have all of the usual comforts of a standard BEST WESTERN, but with several added and upgraded amenities so your stay can be even more enjoyable and carefree. I hope you have many more pleasant stays with us in the future!
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Morro Bay, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2013

When traveling to this area of Oregon, we have found that this hotel is our new "home away from home". The staff is extremely courteous and hospitable, and they go out of their way to make sure that you are comfortable. First Class all the way! The hotel rooms are always clean and smell fresh, and the beds are so comfortable, the mattresses are not hard and lumpy like a lot of hotels have! They are also very welcoming and accommodating to our pets; which is so important to us! They serve a hot breakfast in the morning which is also very good, and when ever we leave the room for the afternoon, they always have our room cleaned and fresh when we come back. Can not say enough good things about this great hotel and staff!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
I’m so glad that you have been able to get lots of rest while staying with us in Sutherlin, Oregon! It is nice to hear how comfortable you have found our beds to be. Our mattresses are only 2 years old and they are all Pillow-Tops, because we want our guests to have the best! We sure do look forward to taking care of you and your puppies again next time you are in our area. Thanks for writing this review on our behalf, we really appreciate it!
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Brentwood, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 15, 2013

We always stay at here on our way through the area. Consistently excellent accommodations, especially for the reasonable price. Free breakfast is outstanding. Very friendly staff. Clean rooms with all the little "extras." Highly recommend.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at BEST WESTERN PLUS Hartford Lodge, responded to this review, July 24, 2013
Thank you very much for writing this review for us! We are very honored to know that we have earned your repeat business each time you pass through our area. We look forward to your next stay with us and will be ready to whip up another fresh omelet in the morning!
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Marysville, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 10, 2013

We stayed one night in this hotel and found it to be very clean and welcoming. Upon check-in we were given cookies (who can turn down cookies?). Breakfast was made to order the following morning and while the cook didn't seem to read the directions written on the order ticket, it was still an enjoyable breakfast for all of us! Thanks for a comfortable stay!

Stayed July 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hartford Lodge

Address: 150 Myrtle Street, Sutherlin, OR 97479
Phone Number:
Location: United States > Oregon > Sutherlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Sutherlin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Hartford Lodge 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Best VALUE in the Roseburg Area! CLEANEST Rooms. INDOOR Pool/Hot Tub. FREE Cooked-to-Order breakfast! Just 5 Miles North of Roseburg, Oregon! LESS than a 10 minute drive! We are located just off of I-5 at exit 136. At the BEST WESTERN PLUS Hartford Lodge in Sutherlin, Oregon. We pride ourselves in our guests complete satisfaction, every day. Included for each guest at the BEST WESTERN PLUS Hartford Lodge is a full cooked-to-order breakfast as well as our signature Hartford Lodge Breakfast Buffet. We have an indoor heated pool and hot tub, fitness center, free Wi-Fi, onsite laundry facility, and a business center. Each guest room offers a microwave, refrigerator, coffee maker, flat screen television, cable, HBO(R), and a DVD player. We are a pet friendly hotel with dedicated pet rooms. While you are in the Sutherlin area, be sure to visit the Wildlife Safari in Winston, Oregon, an award winning, globally known wildlife park nestled right here in southern Oregon! Also stop by Crater Lake National Park, home of the deepest lake in the country. The beautiful Umpqua River, which runs only through Douglas County, is another Oregon gem with a visit. Whether you are looking for an adventurous white water rafting exertion, a serene waterfall hike, a fruitful fishing trip, or a peaceful picnic, the Umpqua River is something you shouldn't miss! We are just minutes away from countless local southern Oregon vineyards and wineries, including, but not limited to: Reustle Prayer Rock, Henry Estate, and Melrose Vineyards. Our location makes for easy access to many nearby companies and corporations in the Sutherlin and Roseburg areas. We are a short jaunt from Allstate, Murphy Plywood, Orenco Systems, Premier West Bank, Umpqua Bank, Bi Mart, and Century 21. We are also a short drive from Roseburg Forest Products, Charter Communications, Costco, and KPIC TV. Stay with us at the BEST WESTERN PLUS Hartford Lodge in Sutherlin, Oregon to experience affordable luxury and the cleanest hotel rooms you've ever stayed in. ... more   less 
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