I've been going to Sunriver for years, and it's usually a great place to vacation, I have not had some of the service issues and complaints others mentioned, so I wonder if it's due to traveling when it's especially busy? I've noticed that almost all staff, from cleaning crew to check in staff, is genuinely friendly and anxious to help. However, they typically are young -- so I could imagine situations where they might not handle stressful or disgruntled situations with a lot of poise and experience.
I do think the rack rates for rooms at the lodge are quite high--I've found discounts (LivingSocial, for example) that can save 50%, which makes it quite doable.
It is a family place, so it's not necessarily a romantic retreat for a couple. But it was never hard to find a place in the bar (Owl's Nest) for drinks and dinner, so it wasn't an issue.
The public pools did seem pretty crowded and noisy. However, if you have a pass to Sage Springs, just reserve a few lanes in private pool there, if you're looking for swimming and exercise, and not sunning. It's a great facility.
For fun, rent a couple of bikes and enjoy the 30+ miles of paved trails. Or visit the High Desert Museum (be sure to check out when the raptor and other wildlife programs are being presented, they are well worth attending).
If you go off the lodge to rent, properties can vary widely. I've been very happy 80% of the time, but there have been a few times when the home/condo was VERY outdated and worn. VRBO.com seems to have some decent pics on most of the listings at Sunriver. If you don't see a lot of pictures of the interior, be forewarned!
But all in all, Sunriver is a wonderfully relaxing place to visit. I feel refreshed as soon as I walk into the main lodge. I'd highly recommend it IF you're not expecting 5-star room service and amenities. If you enjoy the outdoors, you'll love it.
- Official Description (provided by the hotel):
- Sunriver Resort, located 15 miles south of Bend in Central Oregon, is a AAA Four-Diamond award winning property. The Heart & Soul of the Great Northwest, Sunriver Resort is a year-round outdoor enthusiast's dream with golf, spa, tennis, swimming, horseback riding, canoeing, fly fishing, skiing and snowboarding at Mt. Bachelor Ski Resort. ... more less
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- Also Known As:
- Sunriver Hotel Sunriver