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“Short but Suite” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   969 Kruse Way, Springfield, OR 97477   |  
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Ranked #1 of 14 Hotels in Springfield
Atlanta
Top Contributor
58 reviews 58 reviews
47 hotel reviews
Reviews in 47 cities Reviews in 47 cities
29 helpful votes 29 helpful votes
“Short but Suite”
5 of 5 stars Reviewed November 21, 2011

This hotel is top quality in all areas. First, the front desk staff is among the most personable I have encountered in my travels; smiling, knowledgeable about the surrounding area, and actively helpful. The room was pristine clean, quiet, and appeared new. I agree with other reviewers about the comfortable bed. Located just off I-5, I found it convenient to just about anywhere in the surrounding area. Home of the Oregon Ducks, Eugene is not a huge city, but has a college town atmosphere. The people I met were, for the most part, very friendly. This hotel is a definite thumbs up.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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117 reviews from our community

Traveler rating
    86
    24
    5
    1
    1
See reviews for
36
22
4
32
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2011

Pro's:
Decent room,
high speed internet was good,
Great Breakfast, it was hot and decent variety.
The staff were helpful when I had questions.
Price was reasonable
Con's:
Only one minor con and it was the sink in the bathroom could have been cleaner.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diamond Springs
1 review
5 of 5 stars Reviewed October 8, 2011

This is one of the best hotels I have ever stayed at. It was very clean, the help was wonderful and answered any questions I had. The room as large and we did not feel cramped. We also did not have to sit on the bed to watch tv. The bed was as comfortable as our bed at home and we slept wonderfully after being on the road all day. The breakfast was amazing (loved the waffles) and had a wonderful variety of items to eat.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astoria, OR
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 21, 2011

We stayed for 5 days, first 3- then added 2 more, and they had no problem getting us a new room for the extra nights. 1st room was downstairs and had the most comfortable beds I've ever slept in. 2nd rm was upstairs, beds not as comfy, but not bad. The staff was great, helpful and friendly. Had such a nice time.

Room Tip: Don't get a room above the laundry, smelly exhausts come up if you open the windows.
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodbridge
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 4, 2011

This was a great hotel (I don't give excellent ratings to anything) - the beds were so comfortable it was hard to get up in the morning - my mother is an extremely poor sleeper and she even loved the beds. The rooms were very large and the bathroom was fantastic - the service was also great and the continental breakfast was also very good.

springfield itself is a great town - very pretty.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Indio, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 28, 2011

Try this Comfort Inn - if you're like I am, you've been to one on a road trip or two. Have you ever been pampered at a middle-class hotel chain? The Springfield, Kruse Street, Comfort Inn is the best -- immaculate, well stocked and best of all, a fresh breakfast buffet to die for! There's a staff member there who exceeds all expectations; Riley is her name. That young woman is a born hospitality specialist! From asking how you are, to checking your breakfast satisfaction, to bidding you a fond farewell -- look for her and have a hot, delicious breakfast, as well as generous smiles from a delightful young woman. Thank you Comfort Inn for a time well spent and for your hospitable personnel. Everyone there is primed to serve you. That's rare today and much appreciated.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kskaugset, General Manager at Comfort Suites, responded to this review, July 30, 2011
It's great to hear that Riley made your day! Thank you for staying and for taking the time to review the hotel. We appreciate your kind words and hope to see you again soon.
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Portland, Oregon
1 review
5 of 5 stars Reviewed July 21, 2011

This was our second stay at Comfort Suites, Springfield, this time for a family wedding. We are SO impressed with the service and accomodations.

We used the meeting room for our rehearsal dinner which worked perfectly. It was set up exactly as we wanted and we were able to get into the room early to decorate. We used a local restaurant to cater the event and many people commented on how nice it was to have the dinner there in the hotel where one could just walk down the hall to their room when the party was over. Thank you, Comfort Suites for an awesome weekend!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kskaugset, General Manager at Comfort Suites, responded to this review, July 30, 2011
We're glad everything came together so well for your family! Thank you for choosing our hotel for part of your big day. It was a pleasure having you all here at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Springfield
#1 Family Hotel in Springfield
#2 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites

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