My wife and I had read about this property in Sunset magazine and although we were warned by a well respected wedding planner that the owners had no clue about hospitality we thought we'd give it a try anyway. We live in Bend and the location is just far enough away to feel like we were getting away.
The lake and the surroundings are beautiful and at first glance the lodge is very striking. We had a nice room over looking the lake but there is a constant humming (vibration) throughout the room. We checked every where but could not get it to stop. Additionally the traffic from the highway was very loud especially the trucks using their exhaust brakes. Needless to say we had a terrible nights sleep.
Probably the most upsetting for us was the indifferance from the staff. One employee was extremely rude and abrupt when we inquired about the potential source of the noise telling us that "we were paying for the view" and that "others had tried that same complaint and they didn't get a discount and neither would we."
We were very upset at their lack of empathy. I'm sorry but for $250 per night this was a very disappointing experience.
- Official Description (provided by the hotel):
- The Lodge at Suttle Lake sits among some of the most beautiful wilderness in the world. Our resort boasts a large enough facility to accommodate its own full service restaurant, spa treatment room, meeting and conference space. Not to mention the multitude of outdoor activities all year round! Truly rustic elegance at its finest, we have something for everyone! ... more less
- Also Known As:
- The Lodge At Suttle Lake Hotel Sisters
- The Lodge At Suttle Lake Sisters, Oregon