I came to this hotel a few years back in 2010, when I went to Crater Lake in the summer. When I was here three years ago, I had a very pleasant experience, so I came back to have another great time.
This time, however, I was greeted by a rude lady at the front desk that treated me terribly, and didn't smile and looked like she didn't want to be there. I would ask her questions, and she would give me quick, short answers. She never once said "hello" or "welcome." She never said "thank you" either. It was a very unpleasant experience.
Also, when I came here, the hotel was almost empty, with only a few cars in the lot. I asked if I could maybe get the room close to the river I had last time I was here. The answer was "No, I don't have the ability to do that, and next the you reserve a room, you should select the option for a 'view room'." That was very rude.
If you're military, you probably shouldn't say that you are, because I get the vibe that they treat you terribly if you are a service member. This is too bad, because the last time I came here, a different lady helped me out, and she was very friendly and kind.
I never felt so un-welcomed at a hotel before, and unless they change the staff, I won't be returning here again.
- Official Description (provided by the hotel):
- The Shady Cove Edgewater Inn presents beautifully appointed rooms in a riverside setting. ... more less
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- Also Known As:
- Edgewater Inn Shady Cove, Oregon