We were participants in an event weekend that required a 3 day minimum stay. A team member checked in Friday night. The rest of the team arrived Saturday a.m. to find the office closed at 7:30 a.m. and all phone numbers available were for emergency only, so unable to pick up a room key until 9 a.m.. Killed some time at a coffee shop then picked up our key to the room where we found a stained couch, stained loveseat, food crumbs over both, and a master bath shower that had hair all over it. Furniture stains were so bad we covered them with blankets. Both bathroom exhaust fans did not work. On top of that, paid top dollar ($330+ per night). Voiced concerns to the desk clerk who asked that we not review them until the Manager called to discuss. It's been 48 hours and no call from the Manager. Over priced. Condo 212 needs to replace stained furniture. Housekeeping needs to housekeep. Extremely disappointing.
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