I have been here a few times and usually leave a little disappointed. Most recently I ordered a custom cake and the finished product was not at all as I had requested. Of course, it was too late to change anything so I just accepted it. Their customer service is not very good, but they seem to do good business. The cakes are a little overpriced I think also.
If you own or manage Gerry Frank's Konditorei, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.