I hope that sharing some tips and tricks I discovered will enable people to still stay at this wonderful hotel and still be able to get some sleep. First tip: Get a top room floor, facing inwards. If not available, barter for a room that has nobody staying above. Avoid this advice at your own peril. Pros: Beautiful hotel, amazing location, convenient parking, and very high class staff.
I thought it would be neat to have a nice view, so I was placed right on the busy street that surrounds the entire hotel. Its right downtown. Motorcycles, and turds with enhanced exhaust noise systems resulted in a room change within 30 minutes of arrival.
Front desk staff was extremely courteous and helpful. They suggested a room facing inwards, but warned me that there are air conditioning units on the roof which some complain about. This is perfect for me. If you are a light sleeper, and know the value of "white noise", a top room floor facing inwards is where you should stay. Expect the traffic noise to be prominent otherwise.
If you are such a light sleeper that you need dead silence in order to sleep.... I recommend you find another hotel altogether.
This is a historic building. As such, expect that if someone is staying in the room above you, you *will* wake up when they wake up and you *will* be allowed to fall asleep when they have decided to get in bed. I had a herd of obese elephants staying above me. It was unbelievable the thundering, pounding noise of footsteps which were immediately above my forehead. Calls to the front desk were courteous and apologetic.
Because of this, I strongly suggest you request a top floor room. If one is not available, insist on one with no guests staying above it. The ceilings are paper thin.
As for the hotel itself? Its the jewel of Salem. Its got a gorgeous lobby and comfortable, clean rooms. Underground free parking that is spacious and awesome. Attached restauraunt bar that is top notch, classy, and attractive. The stay itself would be superb if it weren't for the noise challenges. The staff is very aware of them and even have earplugs at the front desk, on hand.
So then in summary: For *everyone* - top room floor or at least: nobody above you. For light sleepers, get a room facing inwards (courtyard). For light sleepers that need silence, shop elsewhere.
I hope these tips help. And I do still recommend this hotel. Its very nice.
Three stars due to the noise. Five without.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.