We have eaten at the Willamette Valley Grill many times, and had terrific food and great service. This time, not so at all. I hope it is just a temporary problem. We will try another time soon to be sure.
To start, the service was terrible. The restaurant was busier than usual, but not at all full. Our order was taken quickly and our appetizers were delivered in a reasonable time, but then we waited, and waited and.... Normally we like leisurely European style dining. But we sat looking at our empty appetizer plates for a loooooong time before they were taken away, and even longer until our entree was served. The server did not once come around to refill our water glasses that entire time until after the entrees were served.
The entrees were most disappointing. I had the steelhead, which I have had here before and was excellent. This time it was a small piece just a little overcooked. The flavor was fine, but the real problem with this plate was the sloppy mess the Salmon was served on. It was a pile of wilted Endive, mixed on top of a pile of caramelized onions drenched in what seemed to be balsamic vinegar, with bacon bits and whole cloves of roasted garlic. There were some pieces of potato mixed in, and the whole mess was also piled on top of sauteed green beans. Usually their green beans are lightly sauteed and crispy. I have really enjoyed them in the past. These were black and burned and tough, yet soaked in the ooze of the pile of mess. The overall combination of flavors was so strong that it completely overwhelmed the delicate Salmon.
My wife ordered the burger. Simple enough it seems, but the meat patty was thin, cooked until dry, and served with pale, under ripe tomatoes. Not the grade of ground beef we would expect from a restaurant that serves USDA prime steaks.
After we finished, we also waited forever for the check. When it came, we waited forever again until the server picked it up. All this time, no refills to our water glasses.
I do hope this was a one time anomaly on both the part of the kitchen and the serving staff. Everything we have had here before, including the featured steaks and all the other entrees, has been delicious.
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