As the owner of a small technology business in Spokane, I travel a lot, and have the opportunity to stay at hotels all over the US throughout the year. This was the case earlier this month, on a sales trip to the bay area, CA. Luckily, some choices in life are easy, and choosing to stay at the Shilo is one of them. I mapped the Salem Shilo before I left on Yahoo, booked my room directly with them (I found this is actually the best way to get the cheapest rate), and looked forward to R&R after driving 10+ hours from Spokane.

The Shilo front desk staff was alert and friendly, even late at night! They helped with my luggage, recommendations to area restaurants, and treated me like family. It was obvious that the staff takes great pride in their work and treats you like they want you to come back and truly enjoy your stay. The lady at the front desk took extra time to explain to me the area, sights, a little history about the capitol city, and the free continental breakfast was refreshing and filling the next morning! The rooms were huge, clean, and I will definitely be back. Very impressive for the price!!

Top notch place, and totally convenient to the freeway. We went to Portland, Silver Falls, and the wine country and could just hop right on I-5 to each of them after about a one mile drive from the front door.
I thought the rooms were outstanding and very clean, and the service was excellent. The desk staff was very helpful and one woman in particular, MariTheresa, was especially polite and thoughtful.
My girlfriend and I will be travelling in the Salem area again, and I this will be the first place we look to book a room.

Well we tried Shilo again after last year troubles. We stayed in one in Medford last year for state bowling and they lost our reservations. We booked in Jan and went in June. We had our conformation number but they over booked. Well did tried them again this year because they gave us one night free. We booked again in Jan and went in June. We arrived at noon and they said we couldn't check into till 2:00 cause check out was noon. We came back at 4:30. They said they had no rooms right now. They were still cleaning some rooms. They took till 5:10 to find a room for us. I'm sorry but there should be room ready by 2:00 or for sure by 4:30. They didn't want to honor our free night voucher either. We will not book again with Shilo and asked for the Women's Bowling Association to take them off the list of hotel. They lost us and two other bowling people that couldn't check in that day.

When we checked in we needed to find the nearest Pharmacy to refill a prescription my husband had left behind at our home in Ocean Shores. They gave us great directions to the nearest pharmacy and restaurants, and were very warm and friendly.