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“Excellent value!” 5 of 5 stars
Review of Shilo Inn Suites - Salem

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Shilo Inn Suites - Salem
2.5 of 5 Hotel   |   3304 Market St NE, Salem, OR 97301   |  
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Ranked #14 of 23 Hotels in Salem
Boise, Idaho
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
“Excellent value!”
5 of 5 stars Reviewed February 9, 2013 via mobile

I frequently travel to Oregon on business and stay at the Shilo in Salem. They offer a large, clean, comfortable room at an excellent price. The Hotel is conveniently located to restaurants and the freeway. Access is easy. They provide a decent breakfast as well. All-in-all, a excellent value for the rate that they charge.

Stayed January 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review, April 21, 2014
Dear roncoate,
Thank you for your kind review of our hotel. We value your business and hope you continue to stay with us in the future.

Sincerely,
Pam Urben, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    50
    28
    24
    10
    8
See reviews for
43
13
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Madras, Oregon
Top Contributor
74 reviews 74 reviews
30 hotel reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 7, 2013

We had the unfortunate reason to stay here because our vehicle broke down and we needed accommodation in Salem. Well, this hotel was the closest and with our suitcases we walked half a mile to the hotel. We were received warmly and folks were surprisingly down to earth and polite. The hotel is neat but ageing rapidly. Many aspects from the 80's are evident all over, the pictures, the old duvets etc. It is due an upgrade.
The rooms/suites are very large and very clean and extremely well equipped.
The breakfast was standard fare, nothing exciting and nothing that would make you write raving reviews about...
All in all, not bad.

Room Tip: do not pay over $79.00
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review, April 21, 2014
Dear Molopomaniac,
Thank you for your review and for being our valued guest. We have been upgrading our rooms and I think you will be pleasantly surprised by the difference should you find yourself in need of accommodations in Salem again.
Sincerely,
Pam Urben, General Manager
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Ceres, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2013

We have been staying at the Shilo Inn when we visit our daughter in Salem, orgeon for the last two years. The staff is as good as you can get the rooms are very clean and well kept. The free breakfast is better than most of the bigger hotel chains. I recommend this hotel for bussiness and family travel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review, April 21, 2014
Dear Jeff C

Thank you for your gracious review of our hotel. It's always nice to hear when a guest has enjoyed their stay. We hope to see you again soon.

Sincerely,

Pam Urben, General Manager
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Eureka, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 7, 2012

Room was adequate, clean and spacious, but not at all luxurious. Couldn't get the heater to shut off so had to use the window to regulate temperature. Quiet, except for freeway noise. Appreciated the fridge and microwave (dated, but worked OK) and the friendly staff. Wifi worked only occasionally which was a big inconvenience.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites - Salem, responded to this review, December 10, 2012
Dear Phebesca,

I would like to thank you for your review of our hotel during your recent stay in Salem and apologize for the problems you had with the heater and wifi. We are in the process of upgrading our rooms and hope that you will come back again in the future and let us know how we are doing.

Sincerely,
Pam Urben
General Manager
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Rogue River, Oregon
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 25, 2012

My wife and I had some business to take care of in Salem the day after Thanksgiving. The Shiloh was right in the area so we decided to stay there. The place is clean and quiet and the front desk Staff was quite friendly. Even though a College football team was staying there we never heard a thing in our room. Breakfast was fresh , hot, and with many choices. If there was any downside we did not see it.

Room Tip: With only a central elevator rooms at the ends of the hallway can be quite a hike.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 14, 2012

Our regular hotel was booked so we tried the Shilo Inn. It is average, really average. The decor is from the 1990's. Room is good sized but that's about as good as it got. There was one bar of soap between the sink and shower. Two small TV's in the room, only one of which worked. Would not stay again if given a choice.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites - Salem, responded to this review, October 16, 2012
Dear knscott,

Please accept my sincere apologies that your recent visit did not leave you with a good impression of Shilo Inns. It is disturbing when we learn a guest has a poor experience, so we sincerely appreciate guest feedback . We are in the process of updating our rooms and hope that in the future you will give us another chance.


Sincerely,

Pam Urben
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maricopa, Arizona, United States
1 review
5 of 5 stars Reviewed October 5, 2012

In a world where we are rarely valued as human beings and sadly, even less frequently respected as patrons in and of any establishment, we were overwhelmingly impressed by the friendly, warm and courteous professionalism of the employees at the Shiloh Inn Salem. There is not enough time to elaborate the numerous times my husband and I were pleasantly surprised by the willingness and unprompted desire of the employees to make us feel comfortable and welcome. Although this Hotel is in a State we had never visited before, their hospitality reminded us of being home or visiting a loved one. I had read reviews that expressed the accommodations here were starting to show their age, and perhaps they are, but they were clean and as I explained above the friendly respectful staff makes up for any need renovations. A must try for any traveler who wants to have their faith renewed in the true meaning of customer service. Our hats are tipped to the manager of this Inn! Thank you for a wonderful stay and we will be back.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites - Salem

Address: 3304 Market St NE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 23 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites - Salem 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Shilo Inn Salem Hotel Salem
Salem Shilo Inn
Shilo Inn Suites - Salem Oregon

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