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“Quiet Gem in Salem” 5 of 5 stars
Review of DoubleTree by Hilton Hotel North Salem

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DoubleTree by Hilton Hotel North Salem
3.0 of 5 Hotel   |   1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)   |  
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Ranked #7 of 23 Hotels in Salem
Marietta, United States
1 review
“Quiet Gem in Salem”
5 of 5 stars Reviewed 2 days ago NEW

The DoubleTree in Salem is a really nice oasis right off the highway. I wasn't sure what to expect but the staff was sweet and helpful, the room was clean and comfortable and the stay was welcoming. I was surprised there was no room service but the dining area was quite welcoming. Overall, a nice stay!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    59
    55
    32
    12
    4
See reviews for
44
26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Houston, Texas
Top Contributor
96 reviews 96 reviews
68 hotel reviews
Reviews in 64 cities Reviews in 64 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

I couldn't Believe Hilton bought this property for the hotel! Ok I'm going to give you the run down.
1. The area I wasn't so sure about, I thought the taxi cab driver was taking me to a bad area. It's area with a lot of cheap no tell hotels and run down business. It was a strip club right next door!
2. The elevator it was only 1 it was really slow. I didn't like that.
3. The rooms was just beautiful I couldn't believe what Hilton did with the rooms. I love the bathe tub the most. Big and over sized. Maybe 1 hair in it.
4. Dinner they didn't have any tots and they ran out of something else I wanted I couldn't remember but the girl behind the bar was super sweet.
5. Breakfast the set up was nice but than didn't have butter. Also the oatmeal had a hair in it. I didn't notice it into I almost finished it.
The front desk staff was welcoming. I'm not sure If I will return might try some other places.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Issaquah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels in Salem. The staff definitely make the experience enjoyable. Jenny Lee is an easy talk at bar and makes you forget you're away from friends and family. I love being greeted by name and the staff from front desk to the bar never miss. Great team that definitely makes the stay.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siletz, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had an issue a year ago regarding the swimming pool with my grandkids. I was issued a one night stay for my bad experience, so I took my sisters shopping in the area and stayed at the Double Tree. We had a wonderful experience and would definitely stay there again.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I came back to this hotel again on business. Because of short notice, I couldn't find a dogsitter so I needed to bring my dog with me. It was a great comfort to know that my pet was going to be ok too!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, OR, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When I arrived, early, I was greeted very warmly by Charlie, who let me check in before the regular checkin time. Once in the room, I noticed that there was only 1 coffee packet. I called the front desk, and she brought me loads of coffee packets, along with extra cups, etc. When I went down to breakfast every morning, I was greeted and welcomed back. The hotel is very clean and friendly.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It's wonderful to head up to a room after a tough day of travel and have a warm cookie to go with the tea or coffee I can make in the room. The hotel is very conveniently located close to the interstate and has several restaurants of varying price ranges within easy walking distance.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Official Description (provided by the hotel):
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
DoubleTree By Hilton Hotel North Salem Oregon

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