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“Parking lot is not safe for your vehicle” 3 of 5 stars
Review of DoubleTree by Hilton Hotel North Salem

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DoubleTree by Hilton Hotel North Salem
3.0 of 5 Hotel   |   1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)   |  
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Ranked #7 of 23 hotels in Salem
pocatello, United States
1 review
“Parking lot is not safe for your vehicle”
3 of 5 stars Reviewed 5 days ago NEW

I had my jeep broken into right in front of the hotel's side entrance. Lighting is poor, there are no cameras and no security personnel. They have one sign on the outside of the dumpster that says the hotel is not responsible.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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118 people have reviewed this hotel

Traveler rating
    42
    39
    24
    10
    3
See reviews for
34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 6 days ago NEW

Nice people, but not a very nice hotel. It was run down and rather shabby inside and out. My expectations were much higher of a Hilton property. Not sure what other options there maybe, perhaps I will try anothe rthe next time I come back to the area.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I traveled to Salem, OR to attend the wedding of our friend's son. Double Tree Inn was the closest Hilton Hotel to our destination: Willamette Heritage Center. We got fast check in service and cookies. Everyone at the hotel was nice, efficient and helpful. We were offered another room since we'd requested 2 beds but got a King instead. We decided to keep the king on the quieter side of the building. I enjoyed the workout room and view into the pool. I enjoyed doing pool exercises but worried about what I would call security issues and easy access to the hotel from windows and the door into the pool area from outside. Breakfast was delicious. Checkout was easy.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MYRTLE BEACH, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I arranged to stay at THE HILTON DOUBLETREE for the last 2 nights of our stay of 14 days in OREGON. We had stayed at a competitor hotel for the first part but thought that a relaxing "NICE STAY" at THE DOUBLETREE would be a great way to end our trip. OH WERE WE MISTAKEN. First of there were NO COOKIES(WHICH THE DOUBLETREE IS FAMOUS FOR). Then we get to our room and the lamp did not work and there were not enough pillows. After a short while,we wanted a glass of ice water to find the ice maker BROKEN (never had been told of this by the desk clerk) AND the rims on the glasses chipped and broken. IT WENT DOWNHILL FROM THERE

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niceville
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

Loved the Doubletree in Salem. The hotel receptionist offered to store our luggage because we arrived early and the rooms were not ready. Since we had a soccer game and dinner to get to, that was a real help. The staff was great in giving directions and helping when we needed it. Our rooms were comfortable (I loved the separation from the "living area" and the bed). Plus, nobody can beat a Doubletree cookie!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Not your typical Doubletree, where there's a chef to make your custom omelet. Food was marginal and poorly stocked. This hotel also has that new decor that tries to be European but falls short. One TV for two sections of room never works. Very short on towels. I'm not one to complain on public venues, but this popped up before I could fully express my dissatisfaction on the Hilton survey.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 weeks ago

Very nice and clean room. Make sure you request a room on the opposite side from the interstate. You will not get any sleep unless you have a loud noise maker. However, this was a very clean and hospitable hotel. Nice staff and clean rooms. The breakfast was satisfactory and felt safe.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Official Description (provided by the hotel):
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
DoubleTree By Hilton Hotel North Salem Oregon

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