I would like to give this property a 3.5+ if I could, not because anything was BAD, but it didn't quite make it to the Very Good category, primarily because it is just a bit dated and rooms and baths are not spacious.
I prefer an upstairs room so no one is walking around above me, and especially in older motel-like accommodations like this one, that means climbing the stairs with luggage. To me, one of the great things about the Garden Villa Inn is that even if you have trouble navigating steps, the stairway here, just outside the breakfast room, is wide, with shallow, ample stair steps that aren't steep. It was extremely easy to go up and down, even carrying a suitcase. Sounds weird, but for me, that was a great positive about an older property, and made it seem gracious.
The Garden Villa Inn is DIRECTLY off of I-5, and actually IN a shopping center. I wasn't expecting that, and it was kind of strange. On the other hand, it is within its own enclave, with parking inside of the property, and I liked that, and parking directly below my room.
The room was not very big, and the bathroom a bit awkward, small but serviceable. It was scrupulously clean, as was the room.
The front desk and housekeeping staff members were very welcoming and friendly. The breakfast was quintessential serve yourself buffet with waffle machine and lots of other choices. The breakfast room was spacious and bright, with a staff member keeping things well-stocked and tidy.
It was a nice Best Western, well maintained and comfortable. I might return because of the staff (and the stairs!)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.
Thank you for giving such great detail on the things that you noticed about our property. I'm am so pleased that we were able to suit all your needs from your room location to the breakfast. We do pride our self on customer service and having a clean hotel. We will be adding to our breakfast bar this week and adding hot soup in the evening for the guests that don't want to leave the property after they are all settled.
Thank you again and hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.