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“Clean and comfortable” 4 of 5 stars
Review of Best Western Garden Villa Inn

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Best Western Garden Villa Inn
2.5 of 5 Hotel   |   760 NW Garden Valley Blvd, Roseburg, OR 97470-1919   |  
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Ranked #2 of 15 hotels in Roseburg
GreenLeadersBronze level
Desert Hot Springs, California
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed November 4, 2013

The room was smaller than we expected, but it is an older hotel, and is not a Plus. We had to park out on the street due to us pulling a trailer, but had no problems overnight. We were disappointed the jets in the hot tub did not work. Room was clean and stocked. Staff was very friendly.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 24, 2013
Dear S S,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Yes we are an older property but I hope you found all the upgrades we have done to be pleasant. I apologize that the jets were not working for you at your visit and to let you know they are up and running fine now. Thank you on your compliments for the staff and how clean we are.

Thank you again and hope to see you soon.
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271 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
Los Altos, Cal, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

The Best Western in Roseburg Oregon was the cleanest & most comfortable motel room we have experienced in a long time. Breakfast was great for my spouse but since I am gluten intolerant, I could not eat most items.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 24, 2013
Dear Doris T,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Thank you for finding us the cleanest and most comfortable room you have had in a long time.
I also would like you to know that we are now offering a selection of gluten free items upon request in our breakfast room. We also have gluten free cookies in the evening upon request.
Fresh hot cooked oatmeal has been added to the breakfast bar this week along with hot soup in the evenings.

Thank you again!
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South Jordan, Utah
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 31, 2013

Very nice room, comfortable beds, everything we needed. Breakfast was good, recommendations for dinner were great. Staff very helpful. Lovely grounds, especially with the leaves turning. Lots of room in the bathroom, vanity area. Plenty of space for two people to get ready without stepping on each other. Great shower - lots of hot water! We brought our dog and he enjoyed the walk in the leaves. Would be nice to have a dog bag stand for waste disposal but I always bring some bags with me to not leave a dog mess. Had come from Crater Lake - this was a place we could have stayed 2 days! Great place.

Room Tip: Ground floor rooms are convenient but get the headlights from those leaving early.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 24, 2013
Dear emandrobert,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Yes fall here is so pretty I love all the colors we get to enjoy. For the future we have dog disposal bags at the front desk I do apologize that we didn't offer you any when you checked in. There is also a gate at back of building that leads to pet co that has a disposal station there.

Thank you again and hope to see you soon.
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Medicine Hat
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2013

We stayed at the B W Garden Villa one nightand found it truly great - helpful staff directed us to a great restaurant - a superb breakfast in the morning followed by fillling our coffee mugs for a great drive.

Room Tip: Ask and you willbe treated well!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 24, 2013
Dear Jim B,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

It's so wonderful to hear how well your stay was with us. We hope to see you again soon.
Would like to add that we will be adding hot, fresh cooked oatmeal to the breakfast bar along with raisins and brown sugar for toppings also will be having hot soup in the evenings for our valued guests that don't want to leave property after they are settled in for the night.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SoBay, CA
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed October 29, 2013

I would like to give this property a 3.5+ if I could, not because anything was BAD, but it didn't quite make it to the Very Good category, primarily because it is just a bit dated and rooms and baths are not spacious.

I prefer an upstairs room so no one is walking around above me, and especially in older motel-like accommodations like this one, that means climbing the stairs with luggage. To me, one of the great things about the Garden Villa Inn is that even if you have trouble navigating steps, the stairway here, just outside the breakfast room, is wide, with shallow, ample stair steps that aren't steep. It was extremely easy to go up and down, even carrying a suitcase. Sounds weird, but for me, that was a great positive about an older property, and made it seem gracious.

The Garden Villa Inn is DIRECTLY off of I-5, and actually IN a shopping center. I wasn't expecting that, and it was kind of strange. On the other hand, it is within its own enclave, with parking inside of the property, and I liked that, and parking directly below my room.

The room was not very big, and the bathroom a bit awkward, small but serviceable. It was scrupulously clean, as was the room.

The front desk and housekeeping staff members were very welcoming and friendly. The breakfast was quintessential serve yourself buffet with waffle machine and lots of other choices. The breakfast room was spacious and bright, with a staff member keeping things well-stocked and tidy.

It was a nice Best Western, well maintained and comfortable. I might return because of the staff (and the stairs!)

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 24, 2013
Dear NYCbacktoLAhoor...,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Thank you for giving such great detail on the things that you noticed about our property. I'm am so pleased that we were able to suit all your needs from your room location to the breakfast. We do pride our self on customer service and having a clean hotel. We will be adding to our breakfast bar this week and adding hot soup in the evening for the guests that don't want to leave the property after they are all settled.

Thank you again and hope to see you again soon.
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Port Orchard
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 29, 2013

The place was very nice, our room was on the second floor very near the stairs so we could zip out to walk dogs with ease. It would have been nice if the desk clerk had mentioned the gate that lead out to the adjoining parking lot where there was more grass to walk the dogs on and a Petco store to shop at. Since I was sharing with a friend having the sink and mirror outside the bathroom where I could wash and put on makeup.

Room Tip: Great breakfast :)
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 22, 2013
Dear Donna H,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Thank you so much for brining to our attention that we have not been telling our valued guests about the gate that leads to other side of the building. We have now corrected that are making every effort to let the guests know.

Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roslyn, Washington
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 27, 2013

I stayed at this hotel for 3 nights on a recent business trip. It was a group trip, so I was basically told "this is where you have to stay." When I googled the property and made my reservation I was not super impressed with the looks of the place. Even pulling up in the parking lot I expected it to be fairly run down inside as it just appears to be an old, worn looking motor court from the 70's. But to my pleasant surprise this hotel was really very well kept up, especially for being such an old facility. The room was extremely clean, though quite small. The staff were all very polite and the breakfast room and food were completely adequate. My only big negative would be the ventilation in the rooms is quite poor, the rooms are only equiped with small window A/C units. The air in the room constantly felt muggy and damp. I think this hotel is fine for an over night stay, but for a multi-day trip I would think there are likely better options out there. Also, parking is very limited and tight. Once I parked my big truck for the evening I did not move it, for fear that I would not be able to find or fit in another spot!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, November 22, 2013
Dear SJ1980,

Thank you so much for your valuable time to share feedback on your recent stay at the Best Western Garden Villa Inn. We give the utmost attention to our guest comments as they help us improve and continually provide the best guest service possible.

Thank you for noticing all the renovations we have been doing to the hotel we have manyplans for the future as well.

Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Garden Villa Inn

Also Known As:
Best Western Garden Villa Hotel Roseburg
Best Western Garden Villa Hotel
Best Western Roseburg
Roseburg Best Western
Best Western Garden Hotel
Address: 760 NW Garden Valley Blvd, Roseburg, OR 97470-1919
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Roseburg
#2 Business Hotel in Roseburg
#3 Family Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Garden Villa Inn 2.5*
Official Description (provided by the hotel):
The Best Western Garden Villa Inn is located off of exit#125 on the west side of I-5. We offer a FREE Full Hot Breakfast buffet, cookie bar, wifi, business center, pool, spa, and the cleanest rooms in Roseburg GUARANTEED !!! We also accept pets and offer AAA/AARP, Government/Corporate Rates. ... more   less 
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