We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect price, location and service!!” 5 of 5 stars
Review of FairBridge Inn Express

Save Saved
You added FairBridge Inn Express to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com
and 9 more sites!
FairBridge Inn Express
2.0 of 5 Hotel   |   1539 NW Mullholland Dr., Roseburg, OR 97470 (Formerly Comfort Inn)   |  
Hotel amenities
Ranked #12 of 15 hotels in Roseburg
Lake Forest, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Perfect price, location and service!!”
5 of 5 stars Reviewed January 2, 2013

What a great hotel at a great price with excellent service. We are in the hospitality business, so we have an idea of what we are looking for and we travel frequently. We are so picky that we visited 2 other hotels in the area, looked inside the rooms and at the amenities and picked this hotel, even though it was ranked lower than the rest on Trip Advisor. We checked in late at night after a long drive from Seattle, WA on our way back to California. When we walked in, we were greeted by Usman who not only answered all of our questions and was extremely accommodating at 12:30am, but who gave us a discounted rate on top of an already discounted price, which he didn't have to do and we didn't ask for, but was very much appreciated. The room was spacious and clean with comfortable beds. All of the amenities were great. The shower was warm and easy to use. They gave us a wake up call when asked. We used the gym facilities in the morning and breakfast was excellent and included eggs, waffles, biscuits and gravy, cereal, toast, danishes, juices and coffee. It was perfect! While we were eating breakfast, we were taken care of by the sales manager, Aaron, who made sure we were happy, including offering us a late check out, which we took advantage of. Overall, it was a great experience. We are experienced travelers who are accustomed to staying at 4-5 star hotel resorts and for a simple overnight stay with a warm breakfast, this was perfect.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairBridgeInnExpress, Manager at FairBridge Inn Express, responded to this review, June 6, 2013
Thank you Lovetotravelxoxo for your review of the Fairbridge Inn Express. We truly love our hotel and appreciate your feedback and satisfaction. We are doing our best to provide our guests with the best service and experience at the Fairbridge Inn Express. We are pleased your stay was to your liking, and loved all our amenities. We will continue to provide our guests the same experience as you felt at our family friendly hotel. Whenever you are in Roseburg please visit us again. We will happy to assist and accommodate your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

83 people have reviewed this hotel

Traveler rating
    15
    13
    10
    18
    27
See reviews for
32
17
8
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Klamath Falls, Oregon, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 28, 2012

I've stayed at a lot of Comfort Inn Suites due to work and I did not know there was a difference in the hotels. With that said the staff are really nice and very accommodating. I would say for the kind of motel it is pretty good. Fairly clean, quite, and cozy. It is very outdated and the bed isn't the best bed I've ever slept in but not the worse. There were a few minor issues with my stay but overall it was an okay stay. Better then the tiki lodge I once stayed in when I was in college... If that helps :).

Room Tip: Request a top floor room (in this case the second floor).
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairBridgeInnExpress, Manager at FairBridge Inn Express, responded to this review, June 6, 2013
Thank You Heather B for your stay at the Comfort Inn. We understand that your stay was not completely to your satisfaction. We are currently under new management and everything has changed. The Comfort Inn has changed to Fairbridge Inn Express. There are differences between the Comfort Inn and Comfort Inn & Suites such as larger rooms, kitchen area, more breakfast items, etc. We appreciate the fact the you liked our service. We are currently fixing and improving on our minor issues of the hotel. We look forward for your future visit to Roseburg!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, Arizona
2 reviews
2 of 5 stars Reviewed October 30, 2012

Pretty decent location for a quick overnite stay but the room was not good. The furniture was so beaten up I think the Salvation Army would have rejected it. And it had the standard raggedy dirty worn carpeting. The bathroom was dirty. The top of the hair dry was encrusted with dirt as was the top of the tank of the toilet. The shower curtain was torn. I would try somewhere else for the money.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairBridgeInnExpress, Manager at FairBridge Inn Express, responded to this review, June 6, 2013
Thank You ytaldb for your response on the Comfort Inn hotel. We do apologize that your stay with us was not to your satisfaction. We do understand that our hotel needs some work and the property is behind in certain standards. We are diligently working to raise enough capital to make the necessary changes to accommodate our guests. We have implemented new cleanliness standards and service. In the future you are always welcome to stay at the new Fairbridge Inn Express.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympic National Park, Washington
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 29, 2012

This was a great hotel. The room was spacious and clean. The breakfast was really wonderful with lots of variety and a large number of selections to choose from. The front desk staff were exceptionally cheerful and helpful. The area felt quite safe. I would definitely stay here again. It is nothing fancy, but we got placed here off a priceline bid and were thrilled with the value for what we paid.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairBridgeInnExpress, Manager at FairBridge Inn Express, responded to this review, June 6, 2013
Thank you dabullar for your review. We are glad your stay in Roseburg Comfort Inn was pleasant and to your liking. We will always provide our guest with the best of service and experience. It is our duty and mission as hospitality professionals. In the future we would highly appreciate your stay with the new Fairbridge Inn Express as we are currently under new management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2012

This is a place to be avoided. Our room had dirty carpet with huge stains, ants crawling over the desk, thin sheets, and an overall dingy, depressing feel. A half-empty bottle of shampoo and used soap -- along with a gritty ring in the bathtub -- made us question whether or not the bathroom had been cleaned at all. Had we not booked through a third-party and were unable to leave, we would not have spent a single night there. How this hotel qualifies for a 2-star rating is beyond belief. We have stayed at many of the motels in Roseburg, and hands down, this is the absolute worst.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn76, Manager at FairBridge Inn Express, responded to this review, September 11, 2012
Dear Guest,

I wanted to say thank you for your review of our property. I do apologize for the inconvenience while you stayed at out property. I would like to make sure that every avenue possible is covered to make this situation right with you. If you are able to contact the hotel so that we can try and make this situation right for you it would be greatly appreciated. We try to make sure that each and every guest is satisfied with their stay at our hotel. We do understand that our hotel is older and is in need of remodel. To be honest we are in the planning and ground-breaking stages of our remodel on this property. The entire property will be getting a major renovation to the interior of the property which will hopefully be a pleasant surprise to our guests. We have planned many changes within the hotel to suit the needs of each and every guest. Our renovation will hopefully begin by October and I am sure that the changes will be inviting to all. I would like to offer a remedy to this situation for you. It would be great if you could contact me at your earliest convenience to remedy this situation. I will send you a message through your Trip Advisor profile to arrange contact.

Thank you again for your comments and have a wonderful day

A. Gaskey
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 29, 2012 via mobile

Dated place but clean. Small indoor pool. Rooms are not big. Breakfast items could be better but I don't expect much from "free" breakfasts that these types of hotels offer. Location is good near restaurants but not exactly walking distance due to fast moving merging traffic from nearby highway.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 20, 2012

Pros: We had a very easy check-in & check-out experience. Location was very convenient off the freeway & staff seemed knowledgeable about the area. Staf was extremely friendly. We had hot water & good water pressure in the bathroom. The linens seemed very clean. The air-con unit was not annoying like in some hotels.

Cons: Some of the popular items for breakfast foods ran out early, with no replacement. Room was supposed to have 2 Queen beds, but had a queen and a double. We also had to ask for enough bath towels for the 5 people we had reserved the room for (and we had to go get them from the desk), as well as the rollaway we had reserved. A bit frustrating.

It's a good thing I brought my lysol wipes, as the room was not clean. The counter tops were dirty around the edges, and the tub edge was just gross. The edges of the carpeting look like they have not been vaccuumed in a long time, and the shelf that the microwave was on had a thick layer of dust on it. The bedroom window was dirty on the inside. The pool water was cloudy. The parking lot was also dirty. If not for the dirt, I would have given this hotel a much better rating.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to FairBridge Inn Express? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about FairBridge Inn Express

Also Known As:
Comfort Inn Roseburg
Roseburg Comfort Inn
Address: 1539 NW Mullholland Dr., Roseburg, OR 97470 (Formerly Comfort Inn)
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 15 hotels in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — FairBridge Inn Express 2*
Official Description (provided by the hotel):
Located 3 miles away from Douglas County Fairgrounds and Speedway, this Oregon hotel features an indoor pool and hot tub. It serves a daily continental breakfast. All rooms include free Wi-Fi.A cable TV is offered in each air-conditioned guest room at Fairbridge Inn Express. For convenience, each room includes a microwave, a refrigerator, a work desk and ironing facilities.A 24-hour reception greets guests of Fairbridge Inn. Guests can work out in the 24-hour fitness center. A guest launderette and a business center are also available.Wildlife Safari is 11 miles away from this hotel. Myrtle Creek Golf Course is 20 minutes’ drive away. Crater Lake is 89 miles away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, TripOnline SA, Hotels.com, Venere and Otel so you can book your FairBridge Inn Express reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage FairBridge Inn Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.