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“Great place” 5 of 5 stars
Review of Super 8 Roseburg

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Super 8 Roseburg
2.0 of 5 Motel   |   3200 North West Aviation Drive, I-5 Exit #127, Roseburg, OR 97470   |  
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Ranked #7 of 15 Hotels in Roseburg
Elk River
1 review
“Great place”
5 of 5 stars Reviewed October 21, 2013

Great place
I would stay here again when I get to come back. Staff made my stay very enjoyable. Don

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, October 24, 2013
Dear Don K,

Thank you for taking the time to give us your feedback. I couldn't be more pleased that our staff made your recent stay a memorable one.

We take pride in the services and accommodations we provide. That's why it is truly rewarding when a guest recognizes our staff's hard work and takes the time to say thank you.

Thank you again, we very much look forward to your next visit.

Sincerely,

MkmGm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

410 reviews from our community

Traveler rating
    103
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    92
    43
    17
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191
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Rancho Cucamonga
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 9, 2013

Pool and spa were not up to proper standards. Water cloudy in pool, jets and heat did not work in spa. Staff did not attempt to resolve these issues. I am a pool professional, and my recommendations were disregarded. Staff stated they check chlorine every 4 hours, but apparently do not know the difference of free available chlorine, and combined chlorine. Pool needed shock treatment, and spa was lukewarm and jets did not work.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, October 14, 2013
Dear Valentino C,

I am concerned about the problems you experienced with the pool and hot tub at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matters to our attention.

The principal goal of our hotel is to provide depandable and quality service to all of our guests. Consequently, it's dissapointing to learn that you're unhappy. Please accept my sincere apology.

I want you to know that comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

Sincerely,

MkmGm
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Elmira
Level Contributor
3 reviews
4 of 5 stars Reviewed October 8, 2013

Our family (2 adults and 2 children) initially planned on getting out of town for a camping trip. We camp as often as possible, but we were kinda getting burned out. With all the packing, setting up, tearing down, and unpacking involved..last minute we decided to change out plans. Lets just get out of town, go to a hotel, with an indoor pool for the kids...and a good location, close to food and shopping. Super 8 fit the bill!!! We really enjoyed our stay with them. The staff was extremely helpful, giving tips on some local favorites. And the free breakfast in the morning was a nice way to start our day.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, October 9, 2013
Dear Danielle M,

I am writing to thank you for your kind words. I am very pleased that you enjoyed your stay at Super 8 Roseburg. It sounds as though we made your family getaway a memorable one, and we could not be happier.

We are defined by the services and accommodations we provide. That's why it is truly appreciated when our guests take the time to let us know what we are doing right, and where we can improve.

Thank you again for your feedback and kind words. We look forward to seeing you in the future!

Sincerely,

MkmGm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Roseburg

Address: 3200 North West Aviation Drive, I-5 Exit #127, Roseburg, OR 97470
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
#2 Business Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Roseburg 2*
Number of rooms: 88
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Also Known As:
Super 8 Roseburg Hotel Roseburg
Super Eight Roseburg
Roseburg Super 8
Roseburg Super Eight

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