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“Could have been better” 3 of 5 stars
Review of BEST WESTERN Prineville Inn

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BEST WESTERN Prineville Inn
2.5 of 5 Hotel   |   1475 NE 3rd Street, Prineville, OR 97754-2905   |  
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Ranked #1 of 6 Hotels in Prineville
Certificate of Excellence
Forest Grove, Oregon
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Could have been better”
3 of 5 stars Reviewed August 11, 2011

We came here based on the positive feedback that we had been given by my wife's parents. They stayed here many times this last spring while working on a project.

Unfortunately, I cannot give the hotel a positive review. While check-in was very fast and the counter person warned me that there was no elevator and asked if that would be a problem, this seemed to be the end of the helpfulness.

Upon arriving in the room, my wife noticed that there was a ring in the toilet and it didn't look like it had been cleaned. I think that it may just have been a hard water stain so I didn't mention it to the front desk. Also, we had booked the room for 4 people but there were only two sets of towels.

We work up early the next morning and went on a day trip and upon returning to the room, we found that the room had not been vacuumed, and that housekeeping had just remade the beds with the dirty sheets. Normally, I would not have a problem with the sheets being reused for a second night but my kids had dropped their pizza on the bed and housekeeping had made the bed with the stain prominently displayed on top. If I were cleaning the room and had seen that, I would assume that the person would probably want new sheets.

I went down to the front desk to lodge a complaint as I just wanted them to know that housekeeping had failed on their end (I wasn't asking for anything) but the clerk acted like she really didn't care and told me that housekeeping was gone for the day and there was nothing she could do.

The next morning I went and told the manager as well and all I got was a half-hearted apology and a "the night person is usually really nice" comment. It would have been nice if they could have refunded us a little money or maybe a free night in the future. Unfortunately, we will probably be staying at another hotel on our next trip to Prineville.

Room Tip: Odd numbered rooms are away from the street and are quieter.
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  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    77
    75
    19
    4
    3
See reviews for
56
58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
utah
Top Contributor
94 reviews 94 reviews
57 hotel reviews
Reviews in 55 cities Reviews in 55 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 27, 2011

We stayed several days while touring the Ochoco Mountains. This is a conventional motel with better than average faacilities and an excellent staff.
There is a reasonably comprehensive breakfast. Also, there are an indoor pool, pleasant common area, and nice grounds.
The room was large with a microwave, fridge, etc. The cleanliness was excellent and the beds were fine.
This is probably the best choice in Prineville and offers good value for the cost.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glenelg, Maryland
Top Contributor
187 reviews 187 reviews
132 hotel reviews
Reviews in 139 cities Reviews in 139 cities
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed May 29, 2011

We were very happy with our stay at this Best Western. The room was spotlessly clean, large, with a king bed, and a large bath with lots of vanity space and a hairdryer. Only one luggage rack, but lots of room on the dresser for a suitcase. Microwave, fridge, TV, coffeemaker, desk with lots of outlets, good wi-fi, an easy chair.and a comfortable bed. No elevator. The lobby is very attractive and has coffee, tea, and hot chocolate. Breakfast is from 6-9 and includes pastries, muffins, cereal, etc. It's a nice little town with a pretty park at the center of town. This is a great place to stay if you want to visit the John Day Fossil Beds about a 45 minute drive out of town.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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EPHRATA, WA
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 22, 2010

Clean rooms,fairly quiet, reasonable rates, fair continental breakfast. Three of us stayed there for the the week, no complaints, I have stayed here many times over the past 10 years and have almost always been happy with the rooms, this place has many working crews staying there during the year and gets somewhat crowded during the tourist season. Several eating places are close by along with a small shopping center within walking distance, a gas station is easy access from the motel. The service at the motel has always been great.

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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East Wenatchee, Washington
Top Contributor
86 reviews 86 reviews
45 hotel reviews
Reviews in 57 cities Reviews in 57 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 20, 2010

This our second stay at this property and both times we received friendly, courteous service. Clean, comfortable rooms. Good location for our rockhounding adventures in central Oregon. Breakfast at restaurant next door included.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Top Contributor
128 reviews 128 reviews
47 hotel reviews
Reviews in 68 cities Reviews in 68 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 31, 2010

We had a lovely time at the motel. I took a group on a tour of Oregon and this motel was chosen for the price and reviews -- even though it was a bit out of our way. When I booked the reservation the staff was extremely helpful.

When we arrived at the motel, the staff was ready for us with wash buckets and towels so we could clean the road grime off of our motorcycles -- we were extremely appreciative.

They also had fresh baked cookies for us.

Check in was smooth and painless.

There was a restaurant next door -- and while my meal was good -- a couple of others had meals that were not so good. I did eat the complimentary breakfast that the motel contracted with the restuarant the next morning and it was fine.

In my opinion the motel staff went out of there way to make this an enjoyable experience.. I don't remember if they had internet in the rooms, but there was a public computer in the lobby to use

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Essex
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2008

Stayed for one night on our way through. Nice rooms, very pleasant, helpful reception staff. Breakfast at the 24 hour diner was very good. We also ate our evening meal there and it was excellent. We had a room on the side of the hotel facing the road but can honestly say we did not notice traffic noise at all. Used the laundry which was reasonable and adequate for our purposes.

  • Liked — Cleanliness and helpfulness of every member of staff we met
  • Disliked — Can't think of anything
  • Stayed September 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Prineville Inn

Address: 1475 NE 3rd Street, Prineville, OR 97754-2905
Phone Number:
Location: United States > Oregon > Central Oregon > Prineville
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Prineville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Prineville Inn 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
BEST WESTERN Prineville Inn. The BEST WESTERN Prineville Inn, centrally located in Oregon, offers reasonable rates, clean accommodations and easy access to Prineville Reservoir, Painted Hills, Les Schwab and Face book Data Center. The charming, spacious accommodations at the BEST WESTERN Prineville Inn are well suited for any sort of traveler. Feel right at home while staying at this Prineville hotel with its many amenities, including cable satellite television with HBO®, a refrigerator, a microwave, a desk, a coffeemaker and free high-speed Internet access. The guests of the BEST WESTERN Prineville Inn can get the perfect start to each day with a complimentary continental breakfast. This Oregon hotel also offers guests a heated indoor pool and 24-hour, year-round spa - perfect for relaxing after a day of working, sightseeing or business meetings. Free parking, guest laundry, meeting facilities, a cozy lobby with fireplace and 24-hour coffee and tea are also available at the BEST WESTERN Prineville Inn. Be sure to ask the friendly and knowledgeable staff for anything else needed during your stay. Those traveling in the Prineville area, the BEST WESTERN Prineville Inn allows business travelers to make the ... more   less 
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Also Known As:
Best Western Prineville Hotel Prineville
Prineville Best Western

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