We stayed at the hotel for a wedding. When we got there our reservation for a two bed room was lost & all they had was a one bed room for 4 of us. That was a bummer for sure. Mistakes are made, but the question is, what do they do to fix it. They did everything possible. There was no room to give us then, but they offered to comp our room, get us one at another hotel close by, or after the wedding reception was over at 11pm, clean the room set aside for the wedding reception, & give it to us.
We were pleasently surprised and greatly appreciated their efforts!

On the positive note, the location is away from the homeless milling about downtown and there are buses and trams that could easily take you to commercial pockets (Stark, Hawthorne, Division, Nob etc) where you will find artsy shops and really good neighborhood cafes and restaurants with homey local feel to them. However, the double room is tiny, there are not enough places to hang clothes and towels, the room cleaning is rather haphazard, the front desk staff are not very friendly, the airconditioning is the biggest source of noise (and the "off" switch does not work), and there are no windows you can open to freshen the air in the room. Still, I think it is ok value for the money, so if there is a lodging crunch in Portland I could maybe see myself considering a return. Would not be a place I would easily recommend to friends, though.

Ok so I am already obsessed with Portland in general and after staying at the Jupiter I am now a bit obsessed with this hotel too. The most incredibly fun, clean, comfortable and interesting hotel I have ever stayed at. What could easily be a boring motor inn hotel is instead a hotel experience located in a unique neighbourhood in Portland. I stayed in a 2 queen room looking over the courtyard area and loved it. From the chalk board doors to the creative in room art to the clean and comfortable bedding and decor I have nothing negative to say about my stay here. My only comments would be that they need to have in room full size ironing board and an iron. The Doug Fir is a great chill spot for drinks at night or dinner. Can't wait to go back to the PDX and I would never consider staying any where else!

The Jupiter hotel, appears to be a motel that has been transformed into a hotel, the communal area outside was covered in what looked like large white sails and had nice seating. The rooms are not the largest, there were two queen sized beds in our room, but not much room at the bottom of the beds to get past and the lighting could have been better. On the plus side it was on E. Burnside so driving in either direction (on Burnside) brought you quickly to shops/bars/restaurants and the Saturday Market. Our room faced onto E. Burnside and was a little noisy, ask for a room on the back of the hotel where the streets are less busy.
There was free WiFi and free coffee in the morning, the staff were friendly and polite.