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“Good experience in the Rose City” 4 of 5 stars
Review of Hilton Portland & Executive Tower

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Hilton Portland & Executive Tower
3.5 of 5 Hotel   |   921 SW 6th Ave, Portland, OR 97204 (Downtown)   |  
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Ranked #50 of 133 Hotels in Portland
Eugene, Oregon
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good experience in the Rose City”
4 of 5 stars Reviewed May 4, 2013

This is a very nice hotel in downtown Portland. It’s conveniently located within walking distance of a number of food trucks. My room in the Executive Tower was clean, quiet and comfortable. I had taken advantage of the advance upgrade request option and paid an extra $5 for the tower room. The tower is nicer and quieter and has better amenities such as the fitness room being open 24 hours rather than limited hours. The tower also offers a self-park option that’s cheaper than the valet parking at the main building. But if you’re in the main building, you could self-park and take the 90-second walk back. Overall, I was pleased and would stay again.

Room Tip: The executive is a little nicer.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 7, 2013
Thank you for your detailed review and we hope you have an opportunity to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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English first
Santa Monica, United States
1 review
2 of 5 stars Reviewed May 3, 2013

Very old Hotel---construction on top 2 floors makes the hotel noisy. Elevators are extremely flaky. Guaranteed king room may mean dual queens on check-in Breakfast brunch is expensive given the quality.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 16, 2013
Thank you for your review. I am sorry that you were disappointed in your stay and room accommodations. We are renovating our 23rd floor and I apologize if that affected your stay. We hope you give us another opportunity on you next visit to the Portland area.
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Vancouver, Canada
1 review
5 of 5 stars Reviewed May 2, 2013

My girlfriend and I took a trip down the Oregon coast then back up through Portland and after camping for 5 nights, the Hilton felt like a dream. Even if we hadn't just been camping, the bed was still one of the nicest I've ever slept in and the hotel staff were extremely friendly and helpful.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 15, 2013
Thank you for your review. I am glad you were able to relax and enjoy our hospitality after your week of camping. We hope you and your girlfriend have the opportunity to stay with us again on your next adventure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 1, 2013

Pleasant stay in the Executive Tower. Nice sized room, polite staff. They do charge for wifi, but concierge will give you free access code if you call & tell him you're an Honors member. My last morning there, I didn't get to the phone in time to answer my wakeup call and security came up, concerned I'd miss my flight. Only one major complaint--housekeeping comes around 8:30 in the morning, which is early if you're trying to sleep in on vacation. So just make sure you put the do not disturb sign on before you go to bed. One other tip: There are a lot of comments on this site complaining that they don't have a pool. They do, but I didn't bring my suit because I thought the reviewers knew what they were talking about. The pool is on the 11th floor, so bring your suit, folks!

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 2, 2013
Thank you for the review and great feedback. We are working with our housekeeping team on their start time to ensure all our guests have a pleasant stay. We hope you have another opportunity to stay with us soon and enjoy the pool!
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Edmonton, Alberta, Canada
1 review
1 of 5 stars Reviewed May 1, 2013

While staying at the Hilton the valet backed a vehicle into my rental car. The director of security and safety Patrick Cechini said he was going to handle all of this and that their insurance was going to take care of the claim. Long story short, this is not happening. I didn't even get notification of the damage while I was checking out. No one bothered to try to get a hold of me while I was staying there. This is very unprofessional and I was expecting much more from such a prestigious hotel as the Hilton. Won't be staying their again. Like seriously, fix this mess!

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 2, 2013
We sincerely apologize for the experience you had while staying at our hotel. This is not typical of our hotel and we will be reaching out to you to ensure this situation is handled the best way possible. We look forward to speaking with you. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

Central location, easy walking or transit system to everywhere in central Portland. Staff went out of their way to make our stay enjoyable!! Fantastic value. Corner room with great views of the city and River. Choice of 2 pools and gyms (Towers gym open 24/7).

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 1, 2013
Thank you very much for reviewing your time at our hotel. We are pleased to find that you enjoyed your room, the views of the city and river, the pool areas and the staff. We hope you have an opportunity to visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 30, 2013

Very conveniently located to the Tri-Max rail system so easy to get to from the airport. Central to a lot of downtown's fun spots. Easily walked to such places as Henry's, Jack's, Bridgeport Brewing Company, Blue Hour, etc.

Rooms were very clean, comfortable and well appointed. Is obviously an older property but has been meticulously maintained.

I would definitely stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnthonyRico, Manager at Hilton Portland & Executive Tower, responded to this review, May 1, 2013
Thank you for the review. We are very happy you enjoyed the location and well-maintained condition of the property. We hope you have an opportunity to visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Portland & Executive Tower

Address: 921 SW 6th Ave, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Portland
#38 Romantic Hotel in Portland
#38 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Portland & Executive Tower 3.5*
Number of rooms: 782
Official Description (provided by the hotel):
The Hilton Portland & Executive Tower hotel in Portland, consists of two separate buildings and combined they offer 782 guest rooms as well as: The Main building, remodeled in 2014 offers:* Complimentary Hilton Athletic Club - offering a large indoor pool, Jacuzzi(R), extensive cardiovascular equipment, free weights, sauna and steam room, personal fitness training and massage services * HopCity Tavern & Market - our new restaurant concept featuring a modern American gastro-pub cuisine and a grab and go market featuring Stumptown coffee and grab and go snacks and sandwiches * UPS business center - staffed Mon-Fri and a 24-hour computer/internet access connectivity center * Wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience. The Executive Tower, remodeled in 2015 showcases: * Concierge desk * Porto Terra Tuscan Grill & Bar - featuring Northern Italian cuisine * Complimentary 24-hour fitness room with an indoor waveless lap pool * Computer/internet kiosk available in lobby * Wired and wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience ... more   less 
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Also Known As:
Hilton Portland & Executive Tower Hotel Portland
Hilton Portland And Executive Tower
Hilton Portland Executive Hotel
Portland Hilton

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