The service provided at the Heathman Hotel was wonderful! Everyone we interacted with was friendly, professional, and helpful, and the attention to detail was excellent. The hotel was beautiful and quiet - - we had a room right next to the elevators and never heard any noise. We also did not hear any road noise thanks to the double windows and good insulation. We were surprised at how quiet the room was. The free evening jazz (flamenco guitar duo) was wonderful and was set in a beautiful room with teak walls and comfortable sitting areas. The hotel is located in a great area for walking all over Portland, with easy access to the Pearl District, the waterfront, downtown sites, and more. We will definitely stay here again.