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The Heathman Hotel: Traveler Reviews

4.0 of 5
1001 SW Broadway @ Salmon, Portland, OR 97205 (Downtown)
Hotel amenities
The Heathman Hotel
Ranked #6 of 127 hotels in Portland
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539 reviews from our community

Traveler rating
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    32
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Families
72
 
Couples
208
 
Solo
38
 
Business
131
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles, California
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“Nice place to stay in downtown Portland, OR”
5 of 5 stars Reviewed December 9, 2012

I stayed at the Heathman Hotel for one night during a business trip to Portland, OR. I read reviews on this site before making a decision to stay there, as there are many choices in that area.

One of my main reasons for choosing this hotel was the close proximity to the location that I was working, and the pictures posted on this site, and the quality of the hotel.

One of the other things that I liked was being able to choose the type of bedding and room accommodations when booking from their site, i.e, pillows, etc. That was a bit of luxury that is needed when away from home.

I was not disappointed. The room was nicely decorated and the bed very comfortable. I had asked for a room on the top floors away from the noise of the street below, and got what I asked for.

Check in was quick and easy. Hotel staff was also very nice and courteous.

After check-in and a brief rest, I ventured out to find a place to eat dinner. The doorman gave me perfect directions to the restaurant that I wanted to go, which was about a 10 minute walk as he indicated.

I would definitly stay at the Heathman Hotel again, and recommend it to others.

Room Tip: Ask for a room on the higher floors if you are afraid that the traffic noise below might be a proble...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by travelmaven_7 for Portland
Ask travelmaven_7 about The Heathman Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Guest Relations Manager at The Heathman Hotel, responded to this review
December 11, 2012
Dear travelmaven_7,

Thank you for taking the time to write such a great review. I am happy to hear you enjoyed the staff so much. They are great and truly love what they do. Hopefully on your next visit you can stay more than just one day. We have great live jazz music Wednesday – Saturday in our tea court lounge. We hope to see you in the near future.

Best regards,
Linda Reagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Just perfect!”
5 of 5 stars Reviewed December 6, 2012

This is one of my favorite hotels in Portland (Kirkland too). The staff is very helpful and the rooms are perfect. The art work throughout the hotel is lovely and the location is right in the center of town. I will be back!

Room Tip: From room 911 you can see a beautiful mural. The suites on the 7th floor were lovely.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Robin W about The Heathman Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Guest Relations Manager at The Heathman Hotel, responded to this review
December 11, 2012
Dear Robin W,
I am so happy to learn you had such a lovely stay at our hotel and that you had a chance to visit our location in Kirkland as well. We look forward to seeing on your next visit to Portland. Thank you for taking the time to leave your comments.
Kind regards,
Linda Reagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gresham, Oregon
1 review
“A night away from home”
5 of 5 stars Reviewed December 6, 2012

My wife and I stayed at The Heathman just to get away for an evening . Everyone was friendly and efficient. We got personal service when we checked in although a large group was checking in at the same time. The atmosphere was relaxing, and the Christmas decorations added to the ambiance. I enjoyed viewing the art work throughout the hotel and the glass work was amazing.My wife is a true bookworm and she spent a considerable amount of time in the library.The bed was so comfortable, that although we had to be somewhere in the morning, we didn't want to get out of bed! Our room was clean and I personally liked the extra sink so we could both use the bathroom at the same time.We look forward to another night away and recommended The Heathman to out of town guests who are coming for a Holiday Show.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ronald C about The Heathman Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Guest Relations Manager at The Heathman Hotel, responded to this review
December 6, 2012
Dear Ronald C,

It is great to hear how much you enjoyed your stay and how relaxed you felt. I am thrilled you had a chance to visit our library during your visit. We are so proud to be able to offer viewings of this special collection. I appreciate you taking a few minutes to share your comments. Please feel free to contact me when you are ready for your next get away. I would be happy to assist you.

Best regards,

Linda Reagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
1 review
“Wonderful experience”
5 of 5 stars Reviewed December 5, 2012

From the friendly, welcoming staff, to the gracious lobby and large, well-appointed and updated room, our experience at The Heathman in Portland was fabulous. I love the historical and classic aspects of this hotel but appreciate the modern updates and conveniences in our light-filled room (our bathrooms -- yes, we had two -- were wonderful!) Enjoyed in-room, freshly ground french-pressed coffee each morning, and our car was always promptly brought around. The location is wonderful -- close to performing arts centers, coffee shops, tons of restaurants and shopping galore. We enjoyed a cozy drink and live music in the hotel bar, which had been tastefully decorated for the holidays. Definitely recommend, and we'll definitely be returning. Bravo!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tracy S about The Heathman Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Guest Relations Manager at The Heathman Hotel, responded to this review
December 6, 2012
Dear Tracy S,

Thank you for the great review. It sounds like you stayed in one of our lovely Renaissance suites. That is one of my favorite suites in the hotel. We have 4 newly renovated signature suites in the hotel as well. Each of these suites has a different theme and is spectacular. Hopefully you can try one of those on your next stay. You will not be disappointed. We look forward to having you as our guest soon. Thank you again for taking the time to submit a review.

Thank you,

Linda Reagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grants Pass, Oregon
2 reviews
“Distinctive service and surroundings”
5 of 5 stars Reviewed December 2, 2012

The Heathman has become where we stay in downtown Portland over the past three trips. The staff anticipate the guest's needs and are uniformly friendly and responsive. The rooms are wonderfully appointed, conveying an understated yet distinctive and artistic luxury. The food is excellent and the restaurant, bar, and lobby reflect consistent attention to creating elegant and personal guest experiences. The jazz in the lobby is great and the hotel nourishes its historical and artistic heritage, and its location near museums and the symphony hall, in its decor and sensibility.

Room Tip: The symphony suites are wonderfully harmonic.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bob L about The Heathman Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Guest Relations Manager at The Heathman Hotel, responded to this review
December 3, 2012
Dear Bob L,

Thank you for the glowing review. The staff does put every effort into anticipating our guests needs prior to arrival. I am happy to know you felt well taken care of and enjoyed the history of our building and surrounding neighborhood. We look forward to seeing you in the near future.

Kind regards,

Linda Reagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Heathman Hotel

Also Known As:
Heathman Hotel
Address: 1001 SW Broadway @ Salmon, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Onsen Hotels in Portland
#5 Luxury Hotels in Portland
#5 Romantic Hotels in Portland
#10 Business Hotels in Portland
#11 Family Hotels in Portland
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Heathman Hotel is a member of Preferred Hotels & Resorts Worldwide and Historic Hotels of America. The acclaimed Heathman Hotel is situated downtown in the heart of Portland Oregon's Financial and Cultural Districts. This sophisticated boutique hotel offers luxurious accommodations and award winning service- a refreshing blend of Portland History and Modern hospitality. ... more   less 
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The Heathman Hotel
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